Patient Service Representative

7 days ago


Newark, United States Delaware Imaging Network Full time

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.


Pay Range:
USD $16.00 - USD $22.00 /per hour

Shift:
Varied

Shift Variations:
4 -10 hour shifts per week

  • Newark, United States Jewish Renaissance Medical Center Full time

    Overview: The Central Jersey Medical Center is a Federally Qualified Health Center located in Perth Amboy and Newark, NJ. We are currently looking to hire a full time Registration Clerk. Hours may vary and include evenings and Saturdays. Additional hours for training and coverage may be offered. The duties include: Location of the Position: Newark, NJ...


  • Newark, United States University Hospital, Newark NJ Full time

    Responsibilities: The Senior Patient Representative serves as a patient advocate and liaison between patients, visitors, physicians, and team members. This position will capture feedback through proactive patient rounding and serve as a lead to Patient Representatives. This role involves training new staff, providing guidance, and mentoring team members....


  • Newark, United States University Hospital, Newark NJ Full time

    Responsibilities: The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters...


  • Newark, United States University Hospital, Newark NJ Full time

    Responsibilities The primary purpose of the Patient Representative position is to promote patient satisfaction with University Hospital services through information and effective communication between patients, family members/significant others and staff. Acts as a liaison between patients and family members/significant others to ensure optimum satisfaction...


  • Newark, United States University Hospital, Newark NJ Full time

    Responsibilities: The primary purpose of the Patient Representative position is to promote patient satisfaction with University Hospital services through information and effective communication between patients, family members/significant others and staff. Acts as a liaison between patients and family members/significant others to ensure optimum satisfaction...


  • Newark, New Jersey, United States Catholic Charities of the Archdiocese of Newark Full time

    Job SummaryCatholic Charities of the Archdiocese of Newark is seeking a highly skilled Financial Representative to join its team. As a key member of the Patients Account program, this individual will be responsible for maintaining accurate patient data, verifying insurance information, and tracking claim denials.Key ResponsibilitiesInsurance Verification:...


  • Newark, Delaware, United States Acro Service Corp Full time

    **Job Summary**At Acro Service Corp, we are seeking a highly skilled and detail-oriented Claims Processor to join our team. As a Claims Processor, you will be responsible for answering calls and gathering information from clients.**Key Responsibilities:**Process Unemployment Claims: You will be required to process unemployment claims and answer calls about...


  • Newark, New Jersey, United States Enovis Full time

    Job Title: Orthopedic Field Service RepresentativeJob Summary: We are seeking a dedicated and talented individual to join our Field Services Team as an Orthopedic Field Service Representative. As a key member of our team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and...


  • Newark, United States Mr. Rooter, A Neighborly Company Full time

    We are looking for awesome Customer Service Representatives, who would like to grow in their career and work for a company that treats them with respect everyday. Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. Plumbing is very important service work that’s always needed, even in times of economic...


  • Newark, United States Ultimate Staffing Full time

    Ultimate Staffing is looking for entry-level Customer Service Representative to service one of our clients in the Fremont area. Successful candidate will have excellent data entry and communication skills with experience processing orders and RM - As Customer Service Representative, Customer Service, Representative, Business Operations, Staffing, Retail


  • Newark, New Jersey, United States Catholic Charities of the Archdiocese of Newark Full time

    Job DescriptionCatholic Charities of the Archdiocese of Newark is a leading non-profit social service agency in New Jersey, serving Bergen, Essex, Hudson, and Union counties.We are seeking a Full Time Support Services Representative for our Patient Accounts department.Key Responsibilities:Provide exceptional customer service to consumers, staff, and...


  • Newark, New Jersey, United States University Hospital Full time

    Position Overview:The role of the Patient Services Representative is crucial in enhancing patient experiences at University Hospital. This position focuses on ensuring patient satisfaction through effective communication and support.Key Responsibilities:1. Facilitate clear communication between patients, their families, and healthcare staff.2. Address...


  • Newark, Delaware, United States Delaware Imaging Network Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Delaware Imaging Network. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless and efficient experience for our patients.Key...


  • Newark, United States HORIZON SERVICES, INC. Full time

    Are you passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning,...

  • Patient Access Rep

    3 months ago


    Newark, United States Newark Beth Israel Full time

    Job Overview:The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to...

  • Patient Representative

    2 months ago


    Newark, United States Rutgers University Full time

    Posting Summary Rutgers, The State University of New Jersey, is seeking a Patient Representative for the Holocaust Survivors Program and Veterans Smile Program at the Office for Clinical Affairs within the Rutgers School of Dental Medicine (RSDM). The Patient Representative serves as the liaison for all new patients to the departments or specialty...


  • Newark, Delaware, United States Horizon Services Full time

    About Horizon ServicesHorizon Services is a leading provider of plumbing, heating, and air conditioning services. We pride ourselves on delivering exceptional customer service and technical expertise.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for...


  • Newark, New Jersey, United States Enovis Full time

    Job Summary:We are seeking a highly skilled and dedicated individual to join our Field Services Team as an Orthopedic Field Service Representative. As a key member of our team, you will play a vital role in providing exceptional patient care and support to healthcare professionals and patients in the orthopedic setting.Key Responsibilities:Provide education...


  • Newark, United States Acro Service Corp Full time

    Job DescriptionThe Claims processors will be answering calls and gathering information.The candidates will be required to process unemployment claims, answer calls about the claims and resolve issues.Primarily call centre activities.


  • Newark, United States Acro Service Corp Full time

    Job DescriptionThe Claims processors will be answering calls and gathering information.The candidates will be required to process unemployment claims, answer calls about the claims and resolve issues.Primarily call centre activities.