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Orthopedic Field Service Representative

2 months ago

Newark, New Jersey, United States Enovis Full time

Job Title: Orthopedic Field Service Representative

Job Summary: We are seeking a dedicated and talented individual to join our Field Services Team as an Orthopedic Field Service Representative. As a key member of our team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.

Key Responsibilities:

  • Provide application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by healthcare professionals.
  • Offer routine customer service to patients, physicians, physician assistants, and other clinical staff.
  • Manage inventory and participate in required audits.
  • Verify patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
  • Serve as a liaison between the customer, Enovis, and the Sales Team.
  • Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinics/hospitals, and HIPAA in accordance with government agency requirements.

Requirements:

  • A passion for providing excellent care to healthcare professionals and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
  • Minimum of 2 years' experience with direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment, or related experience.
  • Bachelor's Degree in a related field.
  • Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
  • Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
  • Must possess a valid Driver's License and current automobile insurance.

Work Environment | Physical Demands:

  • Provides patient care in physician's offices, hospitals, and/or clinics, etc.
  • This job involves potential exposure to airborne and bloodborne pathogens.
  • Physical Demands: Must frequently lift and/or move up to 20 pounds.
  • Travel Requirements: Requires travel up to 95% of the time, but overnight travel is not required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Enovis:

Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the Company's extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond.

Equal Employment Opportunity:

Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law.