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Healthcare Customer Service Representative

2 months ago

Newark, New Jersey, United States University Hospital Full time

Position Overview:
The role of the Patient Services Representative is crucial in enhancing patient experiences at University Hospital. This position focuses on ensuring patient satisfaction through effective communication and support.

Key Responsibilities:
1. Facilitate clear communication between patients, their families, and healthcare staff.
2. Address patient inquiries and concerns promptly and professionally.
3. Collaborate with various departments to improve service delivery and patient care.

Qualifications:
Ideal candidates should possess strong interpersonal skills and a commitment to providing exceptional customer service in a healthcare environment.