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Patient Representative PD/ Evening
4 weeks ago
Responsibilities:
The primary purpose of the Patient Representative position is to promote patient satisfaction with University Hospital services through information and effective communication between patients, family members/significant others and staff. Acts as a liaison between patients and family members/significant others to ensure optimum satisfaction with services. Proactively works to prevent complaints and grievances by serving as a consultant to other departments/areas and advising of the most effective ways to promote patient satisfaction and address and/or resolve patient dissatisfaction.
Qualifications:Bachelors Degree, preferably in the behavioral or social sciences, plus a minimum of two (2) years of experience in a customer service or healthcare-related field with direct patient contact. Ability to communicate effectively both verbally and in writing. Must have excellent customer service skills including the ability to de-escalate issues. Experience should include triaging and addressing patient/family/customer concerns in a timely and efficient manner. Equivalent experience, education and/or training may be substituted for the education requirements.
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Senior Patient Representative- Evenings
2 months ago
Newark, United States University Hospital, Newark NJ Full timeResponsibilities: The Senior Patient Representative serves as a patient advocate and liaison between patients, visitors, physicians, and team members. This position will capture feedback through proactive patient rounding and serve as a lead to Patient Representatives. This role involves training new staff, providing guidance, and mentoring team members....
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Healthcare Customer Service Representative
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Newark, New Jersey, United States University Hospital Full timePosition Overview:The role of the Patient Services Representative is crucial in enhancing patient experiences at University Hospital. This position focuses on ensuring patient satisfaction through effective communication and support.Key Responsibilities:1. Facilitate clear communication between patients, their families, and healthcare staff.2. Address...
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Patient Access Representative
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Patient Service Representative
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Patient Service Representative
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Patient Care Technician-PCT
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Staff Nurse PD/EMS
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Newark, United States University Hospital, Newark NJ Full timeResponsibilities The primary purpose of the Staff Nurse (Critical Care Transport) position is to provide and direct the critical care treatment and transport of patients in the hospital setting to the most appropriate facility. Provides pre-hospital Basic and Advanced Life Support (BLS, ALS) and hospital patient care. As a member of the patient care team,...
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Evening Lab Assistant
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Newark, United States SleepCare Inc Part time $13Job DescriptionJob DescriptionPolicy The Evening Sleep Laboratory Assistant is responsible for a variety of tasks which include patient testing preparation for polysomnography, data collection initiation, records management, and all other tasks within the scope of practices related to patient care. This position reports directly to the staff or head...
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Newark, United States Rutgers University Full timePosting Summary Rutgers, The State University of New Jersey, is seeking a Patient Representative for the Holocaust Survivors Program and Veterans Smile Program at the Office for Clinical Affairs within the Rutgers School of Dental Medicine (RSDM). The Patient Representative serves as the liaison for all new patients to the departments or specialty...
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Patient Advocate
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Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryThe Patient Representative position at University Hospital, Newark NJ, plays a vital role in promoting patient satisfaction with our services. As a liaison between patients, family members, and staff, this role ensures effective communication and information exchange to optimize patient satisfaction.Key Responsibilities:Act as a consultant to...
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Customer Service Representative
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Respiratory Therapist Registered PD
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Newark, United States University Hospital, Newark NJ Full timeResponsibilities The primary purpose of a Respiratory Therapist Registered (RTR) position is to provide direct patient care. Upon the order of the physician, administers pulmonary therapeutic, diagnostic procedures and sets up, operates, monitors and manages various types of respiratory equipment to be utilized in the treatment, management, control and care...