We have other current jobs related to this field that you can find below
-
Manager of Catering
2 months ago
Amherst, United States InsideHigherEd Full timeJob no: 524180Work type: Staff Full TimeLocation: UMass AmherstDepartment: Catering FoodUnion: PSUCategories: Food Service/Hospitality, PSU AAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on...
-
Catering Services Manager
5 days ago
Amherst, Massachusetts, United States InsideHigherEd Full timeCatering Services Manager at InsideHigherEdInsideHigherEd is looking for a Catering Services Manager to lead all facets of catering operations and beverage management. The successful candidate will be tasked with delivering exceptional service to clients, overseeing operational and financial aspects, and fostering strong community partnerships.Key...
-
Catering Operations Supervisor
5 days ago
Amherst, Massachusetts, United States InsideHigherEd Full timeCatering Services Manager at InsideHigherEdInsideHigherEd is looking for a Catering Services Manager to oversee the comprehensive management of catering operations and beverage sales. The successful candidate will be tasked with delivering exceptional service to clients, managing financial resources, and fostering robust community partnerships.Key...
-
Flexible Catering Service Associate
5 days ago
Amherst, Massachusetts, United States Amherst College Full timePosition: Catering Operations Assistant Location: Amherst Campus Employment Type: Part-Time Overview: Amherst College is recognized for its commitment to diversity and inclusion within its academic community. We are seeking a dedicated individual for the role of Catering Operations Assistant, a part-time position offering a competitive hourly wage. The...
-
Event Catering Team Member
5 days ago
Amherst, Massachusetts, United States Amherst College Full timeCasual Catering Assistant Part-Time Position Overview: Amherst College is seeking applications for the role of Casual Catering Assistant. This is a part-time, casual role without benefits, offering a competitive hourly wage. The successful candidate will contribute to a diverse community and support the college's commitment to inclusivity and respect. Job...
-
Catering Operations Team Member
5 days ago
Amherst, Massachusetts, United States Amherst College Full timePosition Overview: Amherst College is seeking applications for the role of Casual Catering Assistant. This part-time, casual position offers a starting pay of $18.00/hour and does not include benefits. The College is dedicated to fostering a diverse and inclusive environment, and we encourage candidates who can contribute to this mission to apply. Role...
-
Culinary Operations Manager
5 days ago
Amherst, Virginia, United States University of Massachusetts Full timeCulinary Operations Manager (Catering) Job Type: Full-Time Staff Department: Catering Services Pay Grade: 28 Categories: Professional Staff Union (PSU), Food Service/Hospitality About the University of Massachusetts The University of Massachusetts is a leading public research institution known for its commitment to academic excellence and a vibrant campus...
-
Culinary Operations Manager
5 days ago
Amherst, Massachusetts, United States UMass Amherst Full timeAbout UMass AmherstUMass Amherst stands as the flagship institution of the Commonwealth, recognized nationally as a premier public research university. The campus, sprawling over nearly 1,450 acres in the picturesque Pioneer Valley of Western Massachusetts, offers a vibrant cultural atmosphere within a serene environment, conveniently located near major...
-
Full Time Catering
3 months ago
Amherst, United States Express Employment Professionals - Amherst, NY Full timeJob DescriptionJob DescriptionExpress Employment Professionals is seeking Lead Catering Cooks for a local University in Amherst, NY.This is an excellent direct hire opportunity! This is your opportunity to get your foot in the door with a great company that values their employees! The company offers its employees great union benefits. Pay: $18.36/hr. plus...
-
Event Sales Manager
5 days ago
Amherst, Virginia, United States University of Massachusetts Full timeEvent Sales Manager Job Type: Full-Time Staff Department: Conference Services Pay Grade: 26 Categories: Professional Staff Union (PSU), Project Management About the University of Massachusetts The University of Massachusetts is a leading public research institution, recognized nationally for its comprehensive range of undergraduate, graduate, and...
-
Conference Sales Manager
4 weeks ago
Amherst, United States University of Massachusetts Full timeConference Sales ManagerJob no: 524494 Work type: Staff Full Time Campus: UMass Amherst Department: Conference Services Pay Grade: 26 Categories: Professional Staff Union (PSU), Project ManagementAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate,...
-
Conference Sales Manager
4 weeks ago
Amherst, United States University of Massachusetts Full timeConference Sales Manager Job no: 524494 Work type: Staff Full Time Campus: UMass Amherst Department: Conference Services Pay Grade: 26 Categories: Professional Staff Union (PSU), Project Management About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate,...
-
Conference Sales Manager
7 days ago
Amherst, United States University of Massachusetts Amherst Full timeJob DescriptionJob no: 524494Work type: Staff Full TimeLocation: UMass AmherstDepartment: Conference ServicesUnion: PSUCategories: Program Administration/Management, PSU AAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and...
-
Conference Sales Manager
6 days ago
Amherst, United States University of Massachusetts, Amherst Full timeJob no: 524494 Work type: Staff Full Time Location: UMass Amherst Department: Conference Services Union: PSU Categories: Program Administration/Management, PSU A About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees....
-
Conference Sales Manager
4 days ago
Amherst, United States University of Massachusetts, Amherst Full timeJob no: 524494 Work type: Staff Full Time Location: UMass Amherst Department: Conference Services Union: PSU Categories: Program Administration/Management, PSU A About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees....
-
Administrative Support Specialist
5 days ago
Amherst, Virginia, United States University of Massachusetts Full timeAdministrative Support Specialist Job Type: Hourly Department: Mechanical & Industrial Engineering Pay Grade: No Pay Grade Categories: Administrative & Office Support About the University of Massachusetts The University of Massachusetts is a leading public research institution that provides a comprehensive array of undergraduate, graduate, and professional...
-
Amherst, Virginia, United States University of Massachusetts Full timePosition Overview Job Title: Clerk V (MassURC Conference Coordinator & Student Success Assistant) Work Type: Full-Time Staff Department: Commonwealth Honors College Pay Grade: 15About the University of Massachusetts The University of Massachusetts is a premier public research institution known for its commitment to academic excellence and student...
-
Clerk V
6 days ago
Amherst, United States University of Massachusetts Full timeClerk V (MassURC Conference Coordinator & Student Success Assistant) Job no: 524463 Work type: Staff Full Time Campus: UMass Amherst Department: Commonwealth Honors College Pay Grade: 15 Categories: Administrative & Office Support About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering...
-
Clerk V
5 days ago
Amherst, United States University of Massachusetts Full timeClerk V (MassURC Conference Coordinator & Student Success Assistant) Job no: 524463 Work type: Staff Full Time Campus: UMass Amherst Department: Commonwealth Honors College Pay Grade: 15 Categories: Administrative & Office Support About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering...
-
Amherst, Virginia, United States University of Massachusetts Full timePosition Overview Job Title: Clerk V (MassURC Conference Coordinator & Student Success Assistant) Work Type: Full-Time Staff Department: Commonwealth Honors College Pay Grade: 15About the University of Massachusetts The University of Massachusetts is a premier public research institution, recognized nationally for its comprehensive educational offerings....
Manager of Catering
2 months ago
Job no: 524180
Work type: Staff Full Time
Campus: UMass Amherst
Department: Catering Food
Pay Grade: 29
Categories: Professional Staff Union (PSU), Food Service/Hospitality
About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
Job Summary
The Manager of Catering provides management of the UMass Catering Department and all-alcoholic beverage sales and services. Ensures a high level of service for guests. Oversees marketing, operations and fiscal responsibilities, and establishes long lasting community relationships that make an impact on the success of the department.
Essential Functions
- Direct all daily operational aspects of the catering services, including staff supervision and development, menu implementation, marketing and promotions, food, and beverage quality performance, and "no error" in service delivery.
- Plan and administer annual budget. Monitor the daily financial status of all assigned areas, recognize and act to remediate any variations from projected goals. Use benchmark (KPI) to measure the business weekly. Work closely with management to prepare monthly forecasts and departmental budgets, ensuring accuracy and achievement. Develop annual business and marketing plans for the department. Institute and maintain policies and procedures necessary to determine profitable product and labor costs.
- Establish and maintain rapport with clients, prior to, during and post event, exceeding their expectations and encouraging repeat business.
- Play an active role in the local community through associations, memberships, and involvement. Be an ambassador of the Catering Department within the local community.
- Maintain formal and informal communication with customers through comment cards, electronic surveys, catering open house, year-in-review, customer focus groups, etc.
- Develop new approaches, policies, and procedures to effect continual improvement and operational efficiency; develop/modify menus for Catering.
- Conduct inspections of the facilities as needed. Ensure a clean and sanitary operation.
- Coordinate necessary training for subordinates, to ensure opportunity for growth and success in their current roles and future careers.
- Participate and/or lead necessary meetings with the sales department, facilities department and any department that may intersect with catering and event operations.
- Ensure that alcoholic beverage service and risk liability are controlled at all times by adhering to Massachusetts State Liquor Laws as well as the Campus Center Beverage Policy.
- Perform other food and beverage activities and duties within dining services as requested.
- Understands, is committed to, and supports affirmative action and non-discrimination goals and customer-focused quality services.
- Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
- Demonstrate capacity, skill, and willingness to engage students and contribute to student success.
- Work collaboratively with other Auxiliary and Campus stakeholders to fulfill the mission of the University.
- Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
- Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
- Bachelor's Degree preferably in hospitality industry or related area and five (5) years progressive catering experience in a hotel or restaurant environment OR Associate's Degree preferably from a culinary school/program and 7 years progressive catering experience in a hotel or restaurant environment OR Ten (10) years of progressive catering experience in a hotel or restaurant environment.
- ServSafe Sanitation Certificate required or obtained within the first 3 months of hire.
- Alcohol Serving Certificate required or obtained within the first 3 months of hire.
- Ability to work nights, weekends, and variable schedules.
- Working knowledge of Microsoft Office Systems and Delphi Systems.
- Must have reliable transportation as local travel will be required.
- Master's degree in hospitality, marketing, business, or related field.
- Experience on a large university campus.
- Experience in working in a unionized environment.
- Experience in the public sector.
Requires the ability to balance, carry, push, pull, stand, bend, driving, reach, sit and travel to other campuses.
Additional Details
This position is designated as essential personnel.
Work Schedule
- M-F 8:30 - 5PM; Position will include evenings, weekends and holidays as needed.
- 37.5 hours
Salary Information
Level 29
PSU Hiring Ranges
Special Instructions to Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Advertised: Jul 09 2024 Eastern Daylight Time
Applications close: Oct 25 2024 Eastern Daylight Time