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Technical Support Coordinator
2 months ago
What are we looking for in our Technical Support Coordinator?
Russell Tobin and Associates/Pride Global is currently seeking Technical Support Coordinator in Mason, OH 45040 – (Need local candidate to work remotely).
Apply now, for immediate consideration
Title: Technical Support Coordinator
Pay Rate: $17/hour to $18.50/hour on W2.
Work Location: Mason, OH 45040 – (Need local candidate to work remotely).
Normal Hours of Operation
- 8:00 AM – Midnight (M-F)
- 9:00 AM – 10 PM (SAT)
- 10:00 AM – 10 PM (SAT)
- *Rotating weekend (Saturday and Sunday) – 40-hour work week, meaning if you work a weekend, you get time off during the week. Weeks are structured Sunday – Saturday.
- Once out of training, new hires are assigned a shift based on business need. Most new hires would end up on the 10:00 AM – 6:30 PM shift or the 10:30 AM – 7:00 PM shift. We do shift bids on a quarterly basis based on performance.
- Training Schedule (approx. 2 weeks of training)
- 9:00 – 5:30PM
Duration: Till Dec 31, 2024 (TEMP TO PERM)
Job Details
- Cables should be routed away from any walkway to avoid slip and fall hazard
- Minimum internet speeds are 10 Megs download and 1 Meg upload (Instructions for Speed Test attached)
- Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router.
- Connection cannot be wireless
- The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)
- Must have a smart phone: Our remote connectivity security requires multi-factor authentication. The authentication requires the use of a smart phone app.
- Only company provided hardware should be connected to the computer
- Must be willing /able to come pick up equipment from the CSC and capable of setting it up at home.
- Equipment includes: CPU, monitor, mouse, keyboard, headset, power cord, monitor adaptor cord, 6 ft ethernet cord.
ABOUT US:
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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Rate/Salary: Pay Rate: $17/hour to $18.50/hour on W2.
