Technical Support Specialist

1 week ago


Mason, Ohio, United States Russell Tobin Full time

Russell Tobin is seeking a skilled Technical Support Coordinator to join their team.

**Job Summary:**

We are looking for a detail-oriented and customer-focused individual to provide technical support and assistance to our clients.

**Key Responsibilities:**

  • Provide basic technical support and troubleshooting for Microsoft Windows and PC hardware
  • Assist with application installs, system configurations, and hardware connectivity
  • Utilize strong empathy skills to resolve customer issues and provide excellent customer service
  • Collaborate with the team to identify and resolve technical issues

**Requirements:**

  • Basic technical knowledge of Microsoft Windows and PC hardware
  • Deskside support experience
  • Strong communication and problem-solving skills

**Benefits:**

Russell Tobin offers a comprehensive benefits package, including healthcare coverage, retirement savings, and employee assistance programs.



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