Technical Support Specialist
1 week ago
Russell Tobin is seeking a skilled Technical Support Coordinator to join their team.
**Job Summary:**
We are looking for a detail-oriented and customer-focused individual to provide technical support and assistance to our clients.
**Key Responsibilities:**
- Provide basic technical support and troubleshooting for Microsoft Windows and PC hardware
- Assist with application installs, system configurations, and hardware connectivity
- Utilize strong empathy skills to resolve customer issues and provide excellent customer service
- Collaborate with the team to identify and resolve technical issues
**Requirements:**
- Basic technical knowledge of Microsoft Windows and PC hardware
- Deskside support experience
- Strong communication and problem-solving skills
**Benefits:**
Russell Tobin offers a comprehensive benefits package, including healthcare coverage, retirement savings, and employee assistance programs.
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