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Technical Support Coordinator

2 months ago

Mason, United States Russell Tobin Full time

Russell Tobin's client, a leading retail company is hiring a Technical Support Coordinator at Mason, OH (Hybrid)


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Employment Type: Contract/Hybrid


Location: Mason, OH


Shift: 9:30 AM – 6:00 PM


Pay range: $16/hr - $18/hr

Job Description:

Key Responsibilities:

Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard CPU and laptop)

Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)

Basic Hardware and software application trouble shooting skills

Looking for candidates with strong empathy skills/retail background preferred


Experience:

Looking for someone who has deskside support experience.

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.