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Accounts Receivable Specialist
2 months ago
Position title:
Accounts Receivable Collections Specialist
Location:
US-Remote
#LI-Remote
About the role
We are looking for an experienced, self-driven, and professional Accounts Receivable Specialist to join our team As an Accounts Receivable Specialist at our company, your responsibilities will encompass the entirety of an accounts receivable cycle.
The Accounts Receivable Specialist will be responsible for reviewing contracts, invoicing against executed contracts, cash application, responding to inquiries from internal and external clients regarding invoice and payment status, monitoring aged receivables and performing collections activities, customer record maintenance, minor systems maintenance to ensure integrity & conformity of data between sales and accounting systems, and working the accounts receivable ticketing system for all inquiries related to invoicing and collection.
This position requires a high level of analytical skills, research ability, communication, and planning.
How you will make an impact
This role is deadline sensitive and requires an individual able to be self-driven and accountable
Daily review of sales systems (Hubspot) for fully executed contracts and creating invoices accordingly per terms of executed contracts
Daily review of cash deposits and creation of payment entries, credit memos or journal entries to apply deposits to appropriate invoices
Daily monitoring of internal and external client requests from a variety of sources (Slack, Hubspot, emails) and ensuring all requests are address per department service level standards
Weekly monitoring of aged accounts receivable and performance of collection activity on aged accounts
Periodic maintenance of customer master records as needs arise to change billing contact, billing address and net terms
Periodic performance of credit checks as needed for new client accounts
Periodic reporting of aged accounts to third party collections agencies when internal collection efforts are exhausted
Monthly reporting of AR department metrics to the Controller (eg. number of invoices issues, number of payments applied, etc.)
Communicate effectively, professionally and courteously with internal (sales teams) and external customers
Work independently to research issues such as payments without remittance instructions, contracts with vague terms, etc.
Troubleshoot with technical teams in cases of data sync issues between sales systems (Hubspot) and accounting system (Netsuite)
What you will bring to LTK
At least 3 years of experience as an Account Receivable Specialist or similar role
High school diploma but Associates and Bachelors degrees preferred
Familiarity with running and understanding credit reports
Excellent knowledge of billing procedures & collection techniques
Superior communication skill with both internal (sales teams) and external customers
Passion for details and impeccable data entry accuracy
Keen interest in process improvements
Experience with Hubspot, Netsuite and G Suite preferred
Experience with affiliate commission networks a plus
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