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Assistant Director of Operations

4 months ago

Boston, United States SMS Holdings Full time

External Description

Job

Description

- Assistant Director of Operations

Job Summary:

The Assistant Director of Operations will assist in the oversight of the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.

Supervisory Responsibilities:

Participates in the oversight of hiring and training of the Janitors, Supervisors and Team Leads Assists in the Organizational oversight of the work and schedules of the Janitors, Supervisors and Team Leads Assists in discipline and termination of employees as needed and in accordance with company

Duties/Responsibilities:

Follows and assures quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for Reviews, analyzes, and evaluates business Implements policies and procedures that will improve day-to-day Ensures work environments are adequate and Assists in oversight of manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company Assists in the Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives. Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain Improves customer service and satisfaction

policy and procedural changes.

Assists with the coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business Projects a positive image of the organization to employees, customers, industry, and Performs other related duties as directed

Requirements

Required Skills/Abilities:

Thorough understanding of practices, theories, and policies involved in business and Superior verbal and written communication and interpersonal Superior managerial and diplomacy Extremely proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to Excellent analytical, decision-making, and problem-solving skills.

Education and Experience:

Bachelor's degree in Business Administration required. Extensive and diversified background with at least 10 years of related

Physical Requirements:

Prolonged periods of walking, bending and Must be able to traverse property and facility to diagnose cleaning issues and plan maintenance. Must be physically able to perform repairs when Must be able to lift 25 pounds

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