Guest Services Associate

2 weeks ago

Edisto Island, United States Travel + Leisure Full time
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same at Wyndham Destinations, you'll have the opportunity to:

  • Bring smiles to guests from around the world by providing warm welcomes
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
  • Process cash and credit card transactions strictly following established procedures
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
  • Reserve and confirm reservations for individuals and/or groups
  • Provide guests with room rate quotes
  • Respond to guest inquiries and concerns as quickly and completely as possible
  • Promote teamwork and quality service through daily communications and coordination with other departments
How You'll Be Rewarded (Full Time)
  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match
  • Offering $250 bonus after first 30 days of employment
What You'll Bring
  • Professional appearance and a positive, can-do attitude
  • Excellent communication skills with the ability to read, write and understand English
  • Ability to solve problems with a minimum of supervision
  • Basic math skills and knowledge of proper cash handling procedures
  • Ability to multitask and work in a fast paced environment
  • Attention to detail and strong organizing skills
  • Basic computer and office skills
  • Hotel hospitality front office system knowledge a plus
  • Ability to work independently or with others as needed
  • High school diploma or equivalent
  • One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment
How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

  • Guest Services Associate

    5 days ago

    Edisto Island, United States Wyndham Destinations Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at Wyndham Destinations. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesGuest Registration and...

  • Guest Services Associate

    5 days ago

    Edisto Island, United States Travel + Leisure Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at Travel + Leisure Co. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel welcome and valued throughout their stay.Key ResponsibilitiesProvide Warm Welcomes:...

  • Guest Service Associate-Wyndham Ocean Ridge

    2 months ago

    Edisto Island, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Service Associate-Wyndham Ocean Ridge

    2 months ago

    Edisto Island, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Services Associate III: Club Wyndham Ocean Ridge

    5 days ago

    Edisto Island, United States Travel + Leisure Co Full time

    Delivering Exceptional Guest ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled hospitality services to our guests. As a Guest Services Associate, you will play a vital role in ensuring that our guests have a memorable and enjoyable experience at our vacation club resorts.Key Responsibilities:Provide warm welcomes and exceptional...

  • Guest Services Associate

    2 weeks ago

    Edisto Island, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Hospitality Associate

    12 hours ago

    Edisto Island, United States Travel + Leisure Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at Travel + Leisure Co. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesGuest Registration and Check-in:...

  • Hospitality Associate

    6 days ago

    Edisto Island, United States Wyndham Destinations Full time

    About the RoleWe are seeking a highly skilled Guest Services Associate to join our team at Wyndham Destinations. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and Check-in: Welcome guests,...

  • Guest Services Representative

    1 week ago

    Drummond Island, United States Hotel Investment Services Full time

    About the Role: We are looking for enthusiastic and meticulous individuals to enhance our Guest Services team. This role is pivotal in ensuring that our guests have a seamless and enjoyable experience.Key Responsibilities:Facilitate guest reservations and check-in processes, ensuring all needs are met during their stay.Serve as a welcoming and informed...

  • Guest Services Representative

    1 week ago

    Drummond Island, United States Hotel Investment Services Full time

    About the Role: We are looking for committed and meticulous individuals to become part of our Guest Services team. This role is crucial in ensuring a pleasant experience for our guests, contributing to the overall success of our hospitality operations.Key Responsibilities:Manage guest reservations, check-in processes, and address any needs that arise during...

  • Guest Services Representative

    2 weeks ago

    Drummond Island, United States Hotel Investment Services Full time

    About the Position: We are looking for committed and meticulous individuals to become part of our Guest Services team. This role is essential in ensuring a seamless experience for our visitors.Key Responsibilities:Manage guest reservations, check-in processes, and respond to any inquiries during their stay.Serve as a welcoming and informed representative of...

  • Guest Services Representative

    2 weeks ago

    Marco Island, Florida, United States Marriott International, Inc Full time

    Position OverviewAs a vital member of our hospitality team, the Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests. This position is not merely about managing check-ins and check-outs; it is about crafting memorable and distinctive experiences for each visitor.Key ResponsibilitiesOur Guest Services...

  • Overnight Guest Services Coordinator

    2 weeks ago

    Mackinac Island, Michigan, United States Hotel Investment Services Full time

    About Us: Hotel Investment Services is dedicated to providing exceptional hospitality experiences. We are seeking a committed individual to join our team as a Night Auditor, contributing to our reputation for outstanding service.Position Overview: The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during overnight hours....

  • Customer Experience Ambassador: Wyndham Resorts

    5 days ago

    Edisto Island, United States Travel + Leisure Co Full time

    Delivering Exceptional Guest ExperiencesAt Travel + Leisure Co., we're dedicated to putting the world on vacation. As a Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an exceptional experience.Key Responsibilities:Provide warm...

  • Driver-Wyndham Ocean Ridge

    2 weeks ago

    Edisto Island, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Driver-Wyndham Ocean Ridge

    1 month ago

    Edisto Island, United States Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Driver-Wyndham Ocean Ridge

    1 month ago

    Edisto Island, United States Travel + Leisure Co. Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Recreation Activities Coordinator

    2 weeks ago

    Edisto Island, United States Travel + Leisure Full time

    Join Our Team at Travel + Leisure CoAt Travel + Leisure Co, our mission is straightforward: to provide exceptional vacation experiences for our guests. Our Vacation Ownership division encompasses renowned brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the newly launched Sports Illustrated...

  • Guest Service Agent

    3 weeks ago

    Wake Island, United States Marriott International, Inc Full time

    Additional Information Pay: $24.87 to $31.09/hour, On CallJob Number 24139941Job Category Rooms & Guest Services OperationsLocation Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Organize, confirm, process,...

  • Guest Services Host/Busser

    1 week ago

    Grand Island, Nebraska, United States Bosselman Food Services, Inc Full time

    Overview:The Host/Busser plays a crucial role in ensuring a welcoming atmosphere for guests. This position focuses on exceptional customer service, greeting and seating patrons, and maintaining cleanliness in dining areas. Benefits:Bosselman Food Services, Inc. offers a range of benefits that enhance your work experience, including:- Paid vacation- 401K with...