Guest Services Associate

2 months ago


Edisto Island, United States Wyndham Destinations Full time
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same at Wyndham Destinations, you'll have the opportunity to:

  • Bring smiles to guests from around the world by providing warm welcomes
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
  • Process cash and credit card transactions strictly following established procedures
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
  • Reserve and confirm reservations for individuals and/or groups
  • Provide guests with room rate quotes
  • Respond to guest inquiries and concerns as quickly and completely as possible
  • Promote teamwork and quality service through daily communications and coordination with other departments
How You'll Be Rewarded (Full Time)
  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match
  • Offering $250 bonus after first 30 days of employment
What You'll Bring
  • Professional appearance and a positive, can-do attitude
  • Excellent communication skills with the ability to read, write and understand English
  • Ability to solve problems with a minimum of supervision
  • Basic math skills and knowledge of proper cash handling procedures
  • Ability to multitask and work in a fast paced environment
  • Attention to detail and strong organizing skills
  • Basic computer and office skills
  • Hotel hospitality front office system knowledge a plus
  • Ability to work independently or with others as needed
  • High school diploma or equivalent
  • One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment
How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Job Requisition: R-91551

  • Edisto Island, United States Wyndham Destinations Full time

    Unlock the Magic of HospitalityAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Services Associate, you'll play a vital role in making their vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an unforgettable stay.As a key member of our team,...


  • Edisto Island, United States Wyndham Destinations Full time

    We Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. Our team of over 19,000 associates work together to make this vision a reality at more than 270 vacation club resort locations across the globe.How You'll ShineAs a Guest Services Associate, you will play a...


  • Edisto Island, United States Travel + Leisure Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Services Associate at Travel + Leisure Co., you will play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for a memorable stay. You will be responsible for extending hospitality with heart in everything you do, from sharing...


  • Edisto Island, United States Wyndham Destinations Full time

    Unlock Your Potential as a Guest Services AssociateAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an unforgettable stay.Key...


  • Edisto Island, United States Wyndham Destinations Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Services Associate at Wyndham Destinations, you will play a vital role in creating unforgettable vacation experiences for our guests. Your warm welcome, excellent service, and contagious smile will make a lasting impression on our visitors from around the world.Key Responsibilities:Provide warm welcomes and...


  • Edisto Island, United States Travel + Leisure Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at Travel + Leisure Co. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel welcome and valued throughout their stay.Key ResponsibilitiesProvide Warm Welcomes:...


  • Edisto Island, United States Travel + Leisure Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Services Associate at Travel + Leisure Co., you will play a vital role in creating unforgettable vacation experiences for our guests. Your warm welcome, excellent service, and contagious smile will make a lasting impression on our visitors from around the world. Key Responsibilities:Provide warm welcomes and...


  • Edisto Island, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...


  • Edisto Island, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...


  • Edisto Island, United States Travel + Leisure Full time

    Delivering Exceptional Guest ExperiencesAt Travel + Leisure Co., we're dedicated to putting the world on vacation. As an Assistant Guest Services Manager, you'll play a key role in delivering exceptional guest experiences at our vacation club resort locations. This involves partnering with the Guest Services Manager to lead daily operations, supervise Guest...


  • Edisto Island, SC , USA, United States Travel + Leisure Full time

    {"title": "Guest Services Associate", "description": "Deliver Exceptional Guest ExperiencesWe are seeking a skilled Guest Services Associate to join our team at Travel + Leisure Co. As a key member of our hospitality team, you will be responsible for providing warm welcomes, excellent service, and memorable experiences for our guests.Key...


  • Edisto Island, United States Travel + Leisure Co Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Guest Services Associate to join our team at Club Wyndham Ocean Ridge. As a key member of our hospitality team, you'll be responsible for providing warm welcomes, excellent service, and memorable experiences for our guests.Key Responsibilities:Extend hospitality with heart, providing warm welcomes...


  • Edisto Island, SC , USA, United States Travel + Leisure Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Guest Services Associate to join our team at Travel + Leisure Co. As a key member of our hospitality team, you'll play a vital role in ensuring our guests have an unforgettable vacation experience.Key Responsibilities:Provide warm welcomes and exceptional service to guests from around the...


  • Edisto Island, United States Travel + Leisure Co Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Services Associate, you will play a vital role in making guests' vacations memorable from registration to checkout.Key Responsibilities:Provide warm welcomes and extend hospitality with heart to guests from...


  • Edisto Island, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...


  • Edisto Island, SC , USA, United States Travel + Leisure Full time

    Lead the Way in Guest ServicesAs an Assistant Guest Services Manager at Travel + Leisure Co., you will play a key role in ensuring our guests have an exceptional experience at our vacation club resorts. This leadership position will oversee the daily operations of the Guest Services Department, partnering with the Guest Services Manager to drive efficiency...

  • Hospitality Associate

    2 months ago


    Edisto Island, United States Travel + Leisure Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at Travel + Leisure Co. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesGuest Registration and Check-in:...


  • Marco Island, United States Marriott Full time

    Additional Information ARIO GSSE Evenings Job Number 24166925 Job Category Food and Beverage & Culinary Location JW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about...


  • Marco Island, United States Marriott Full time

    Additional Information ARIO GSSE Evenings Job Number 24166925 Job Category Food and Beverage & Culinary Location JW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on...


  • Edisto Island, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...