Guest Services Representative

1 week ago


Drummond Island, United States Hotel Investment Services Full time

About the Role: We are looking for committed and meticulous individuals to become part of our Guest Services team. This role is crucial in ensuring a pleasant experience for our guests, contributing to the overall success of our hospitality operations.

Key Responsibilities:

  • Manage guest reservations, check-in processes, and address any needs that arise during their stay.
  • Serve as a welcoming and informed representative of our establishment, offering insights about our amenities and local attractions.
  • Maintain effective and positive communication with both guests and team members.
  • Work collaboratively within a team to anticipate guest needs and deliver an unforgettable experience.

Additional Benefits: On-site housing is available, and employees benefit from discounts throughout our facilities.



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