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Guest Services Representative

2 months ago

Drummond Island, United States Hotel Investment Services Full time

About the Position: We are looking for committed and meticulous individuals to become part of our Guest Services team. This role is essential in ensuring a seamless experience for our visitors.

Key Responsibilities:

  • Manage guest reservations, check-in processes, and respond to any inquiries during their stay.
  • Serve as a welcoming and informed representative of our establishment, offering insights about our amenities and nearby attractions.
  • Ensure effective and positive communication with both guests and team members.
  • Work collaboratively with colleagues to anticipate guest needs and create memorable experiences.

Additional Benefits: On-site housing is available, and employees receive discounts throughout the resort's various offerings.