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Executive Account Manager
4 months ago
Responsibilities
- Work with Account management, legal and other teams to help Cultivate, develop, extend, and maintain revenue-generating relationships within 25 revenue producing clients.
- Establish and maintain a positive rapport with focused group of partners and customers.
- Able to learn, and understand partners and customer's products, services, and methods of accepting payments to foster solid, productive relationships.
- Presents new products, services, and/or partnerships as released; potentially assists with drafting, reviewing, and editing copy including documentation, periodical content, press releases, and other client-facing communication.
- Analyzes and assesses clients' needs to recognize business opportunities and to provide creative, customized solutions.
- Maintains positive working relationship with clients and partners and influence at all levels within organizations.
- Maintains comprehensive knowledge of all TrustCommerce and Sphere products and services including any changes within the payment processing industry.
- Maintains current knowledge of competitor activities and industry changes, and serves as an "expert," providing information and recommendations to associates and senior management.
- Travels to client/partner sites as necessary perform presentations and/or develop and enhance relationships.
- Must thrive in a fast-paced, dynamic, and diverse environment.
- Excellent written, presentation and verbal communication skills
- Detailed oriented team player with excellent interpersonal skills, good organizational, planning, and problem solving skills
- Ability to clearly summarize and consolidate complex information from multiple sources and professionally convey concepts verbally and written.
- Ability to plan and execute strategies and initiatives to promote profitability.
- Proficient in PowerPoint, Excel, Word, and Salesforce.
- Understanding of transaction processing, PCI DSS knowledge preferred
- Understand and adhere to organizational information security and regulatory compliance requirements.
- Broad, In-depth understanding of payments industry
- Willing to go the extra mile.
- Self-starter and creative thinker with strong leadership skills, able to work independently with minimal supervision toward the achievement of personal and team goals.
- Results oriented professional who is assertive, proactive, and highly motivated.
- Basic knowledge of marketing and communication concepts.
- 10-15+ years of experience in strategic partnership development and execution
- Bachelor's degree required and MBA preferred
- Demonstrable project management experience
Work Environment/Conditions
This position offers the flexibility of a fully remote work environment, allowing you to work from the comfort of your home. However, please note that attendance at onsite meetings is required periodically to collaborate with the team and ensure effective communication. These meetings will be scheduled in advance, and attendance is expected to maintain alignment and progress on projects.
Position Type and Expected Hours of Work
This is a full-time position, Monday through Friday. Core office hours consist of an 8-hour workday. Depending on assigned responsibilities or projects, occasional night and weekend work may be required.
Travel/Location
This role requires travel, which could be up to 30% of the time, depending on project needs and client locations.
Benefits
Benefits
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
Note: Successful applicants must submit to a pre-employment background check and drug screen.
Disclaimer: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Annual base salary gross up to $250,000
The base salary range represents the anticipated low and high end of the Sphere salary range for this position. Actual salaries will vary and be based on various factors, such as qualifications, skills, competencies, and proficiency for the role. The base salary is one component of Sphere's total compensation package for employees.
All your information will be kept confidential according to EEO guidelines.