Front Desk Agent

4 weeks ago


Los Angeles, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

At the Sheraton Gateway Los Angeles we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Sheraton Gateway Los Angeles can mean for you

Overview

About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.

What You'll Do:
  • Greet and welcome guests upon arrival, creating a positive first impression.
  • Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
  • Manage reservations, answer guest inquiries, and address complaints promptly.
  • Maintain a clean and organized front desk area.
  • Provide accurate information about the hotel, rooms, rates, and amenities.
  • Process payments and manage cash transactions accurately.
  • Coordinate with housekeeping and maintenance to ensure smooth operations.
  • Promote teamwork and contribute to a friendly, safe work environment.
  • Perform other duties as assigned.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A supportive and dynamic team environment.
  • Ongoing training and development programs.
Qualifications

What You'll Bring:
  • A friendly and professional demeanor with excellent communication skills.
  • Strong organizational skills and attention to detail.
  • A passion for customer service with a positive, can-do attitude.
  • Ability to multitask and remain calm under pressure.
  • Previous experience in hospitality or customer service is a plus but optional.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Proficiency in hotel management software and Microsoft Office is a plus.


Compensation Range

The compensation for this position is $26.10/Hr. - $26.10/Hr. based on qualifications and experience.
  • Front Desk Agent

    4 months ago


    Los Angeles, United States Elwyn Full time

    The Resident Relations Specialist (RRS) / Front Desk Agent Residential Property supports the General Manager (GM) and/or the Resident Relations Supervisor by providing exceptional, responsive service to every resident or guest they encounter. T Residential, Resident, Agent, Front Desk, Hospitality, General Manager, Property Management, Healthcare


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    Job Title: Front Desk Hospitality AgentAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Hospitality Agent to join our team at Sonder Holdings, Inc. As a Front Desk Hospitality Agent, you will be the face of Sonder, responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and cared...

  • Front Desk Agent

    1 month ago


    Los Angeles, United States AccorHotel Full time

    Welcoming each new and returning guest with personalized and attentive care you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region you will anticipate guests needs and offer recommendations that make their stays even more special.As the first point of contact...

  • Front Desk Agent

    4 weeks ago


    Los Angeles, United States AccorHotel Full time

    Welcoming each new and returning guest with personalized and attentive care you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region you will anticipate guests needs and offer recommendations that make their stays even more special.As the first point of contact...


  • Los Angeles, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Holiday Inn Lax Airport [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Hospitality Agent to join our team at Sonder Holdings, Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of quality and service.Key ResponsibilitiesProvide...


  • Los Angeles, California, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling guest inquiries, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Services: Greet and...

  • Front Desk Agent

    4 days ago


    Los Angeles, United States MCR Hotels Full time

    The Front Desk Agent at the Pasadena Hotel & Pool is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and...

  • Front Desk Ambassador

    4 weeks ago


    Los Angeles, California, United States AccorHotel Full time

    Job Summary:We are seeking a skilled and courteous Front Desk Agent to join our team at Fairmont Century Plaza. As a Front Desk Agent, you will play a key role in creating unforgettable guest experiences by showcasing the hotel's amenities and services.Key Responsibilities:Greet guests warmly and provide personalized serviceResolve guest complaints and...

  • Front Desk Manager

    3 weeks ago


    Los Angeles, United States Sage Restaurant Group Full time

    Sage Hospitality Group - Front Desk Manager - Los Angeles, California Situated in the vibrant heart of Downtown Los Angeles, Hotel Per La is inspired by the building in which it’s housed. Originally the Bank of Italy, a historic 12-story building on the corner of Olive and 7th Street, the space is a symbol of inclusion and accomplishment. Per La is an...


  • Los Angeles, California, United States Palihouse Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests at Palihouse West Hollywood. As a key member of our front office team, you will be responsible for ensuring a warm and welcoming experience for our guests, from check-in to check-out.Key ResponsibilitiesGuest Services: Provide personalized service...


  • Los Angeles Downtown, California, United States IHG Full time

    About UsWe're a global hospitality company that's passionate about delivering exceptional guest experiences. At IHG, we're looking for talented individuals who share our commitment to excellence and our passion for luxury travel.Job SummaryWe're seeking a skilled Front Desk Agent to join our team at the InterContinental Los Angeles Downtown Hotel. As a Front...

  • Front Desk Associate

    1 month ago


    Los Angeles, California, United States Larkspur Landing Folsom Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Larkspur Landing Folsom. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming greetings to guests,...


  • Los Angeles, United States Palihouse Full time

    Description FRONT DESK AGENT | PALIHOUSE WEST HOLLYWOODPOSITION PROFILE: We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience. ABOUT PALIHOUSE WEST...

  • Front Desk Agent

    4 months ago


    Los Angeles, United States Four Points LAX Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Los Angeles, United States Palihotel Westwood Village Full time

    Description FRONT DESK AGENT | PALIHOTEL WESTWOOD VILLAGEPOSITION DESCRIPTION: We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience. ABOUT WESTWOOD...


  • Los Angeles, California, United States Crowne Plaza Los Angeles Harbor Hotel Full time

    **About the Job**The Crowne Plaza Los Angeles Harbor Hotel in San Pedro, CA is seeking a highly skilled and experienced Senior Front Desk Manager to oversee all front office operations.**Responsibilities**Direct and administer front office operations to ensure profitability, control costs, and quality standards.Monitor and analyze rooms inventory utilizing...

  • Front Desk Agent

    2 months ago


    Los Gatos, United States TPG Hotels Resorts and Marinas Full time

    Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in...


  • Los Angeles, United States Sonder Holdings, Inc. Full time

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...

  • Front Desk Manager

    1 week ago


    Los Angeles, United States Pyramid Global Hospitality Full time

    Manage all aspects of the Front Office areas which may include but is not limited to guest registration, bell services, concierge services, telephone services and guest services to ensure guest satisfaction and maximize hotel profitability. Adhere to Manager, Front Desk Manager, Front Desk, Communication, Skills