Front Desk Manager

2 weeks ago


Los Angeles, United States Sage Restaurant Group Full time

Sage Hospitality Group - Front Desk Manager - Los Angeles, California Situated in the vibrant heart of Downtown Los Angeles, Hotel Per La is inspired by the building in which it’s housed. Originally the Bank of Italy, a historic 12-story building on the corner of Olive and 7th Street, the space is a symbol of inclusion and accomplishment. Per La is an inspired name that translates to “For The” in Italian, a nod to the building’s storied beginning as a bank for the people. Job Overview The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Assists in the training and hiring of Front Desk Agents. Responsibilities Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner. Ensure the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures. Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy. Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate. Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service. Coordinate activities and foster good relations with our valet and taxi services. Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc. Follow-up on any complaints or problems a guest may experience in a timely and professional fashion. Implement emergency training and procedures to ensure appropriate protection of the hotel’s guests, staff and company assets. Ensure all Front Desk Associate duties are completed daily. Qualifications Education/Formal Training: High School diploma or equivalent. Experience: Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work. Knowledge/Skills: Requires working knowledge of guest services and hotel services, policies or operations. Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read written forms of communication and monochrome computer screen. Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc. 90% of shift is standing; bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing, carrying and lifting of files and office items up to 25 lbs. Benefits: Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company’s 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. #J-18808-Ljbffr


  • Front Desk Manager

    2 months ago


    Los Angeles, United States Caliber Sourcing Full time

    Job Description Front Desk Manager $65k *Applicants must live on West Side of Los Angeles Our client is looking for an organized and energetic Front Desk Manager to oversee two studio's located on the West Side of Los Angeles. This role will be responsible for the daily management of client relations, facilities and the front desk staff team including front...

  • Front Desk Manager

    3 days ago


    Los Angeles, United States Pyramid Global Hospitality Full time

    Manage all aspects of the Front Office areas which may include but is not limited to guest registration, bell services, concierge services, telephone services and guest services to ensure guest satisfaction and maximize hotel profitability. Adhere to Manager, Front Desk Manager, Front Desk, Communication, Skills

  • Front Desk Manager

    1 month ago


    Los Angeles, United States TPG Hotels Resorts and Marinas Full time

    Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically...


  • Los Angeles, United States Crescent Hotels & Resorts Full time

    Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Train, recommend performance evaluations, resolve problems, provide open communication and Manager, Front Desk Manager, Front Desk, Assistant, Operations, Associate

  • Front Desk Manager

    2 months ago


    Los Angeles, United States Marriott Full time

    Job Number 24165740 Job Category Rooms & Guest Services Operations Location JW Marriott Los Angeles L.A. LIVE, 900 West Olympic Boulevard, Los Angeles, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising...


  • Los Angeles, California, United States TPG Hotels Resorts and Marinas Full time

    Job Title: Front Desk ManagerTPG Hotels, Resorts & Marina is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Lead and manage the front desk team to deliver...


  • Los Angeles, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.Management-level associates are expected to...


  • Los Angeles, California, United States Gold's Gym Full time

    Front Desk Manager Job DescriptionGold's Gym is seeking a highly motivated and experienced Front Desk Manager to join our team. As a Front Desk Manager, you will be responsible for providing world-class service to our members by utilizing in-depth knowledge of company products and programs.Key Responsibilities:Manage club operations to ensure policies and...

  • Front Desk Manager

    4 weeks ago


    Los Angeles, California, United States Marriott Full time

    Job SummaryAs a Front Desk Manager at Marriott, you will be responsible for administering front office functions and supervising staff on a daily basis. This role involves directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.Key ResponsibilitiesMaintain high standards of guest...


  • Los Angeles, California, United States Equinox Full time

    Front Desk Manager on DutyAt Equinox, we're seeking a highly skilled and motivated Front Desk Manager on Duty to join our team at our state-of-the-art location in Pacific Palisades. This is an excellent opportunity for a candidate looking to make a significant impact in a growing and dynamic organization.Key Responsibilities:Provide exceptional customer...


  • Los Angeles, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Management-level associates are expected to...


  • Los Angeles, California, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling guest inquiries, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Services: Greet and...


  • Los Angeles, California, United States Westin Bonaventure Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.ResponsibilitiesGuest Service: Approach all...


  • Los Angeles, California, United States Equinox Full time

    Front Desk Manager on DutyWe are seeking a highly skilled and experienced Front Desk Manager on Duty to join our team at Equinox in Pacific Palisades. This is a fantastic opportunity for a candidate looking to make a significant impact in a growing and dynamic organization.Key Responsibilities:Provide exceptional customer service to members, prospective...


  • Los Angeles, California, United States Equinox Full time

    Job Title: Front Desk Manager on DutyWe are seeking a highly skilled and experienced Front Desk Manager on Duty to join our team at Equinox in Pacific Palisades. This is a fantastic opportunity for a candidate looking to make a significant impact in a growing and dynamic organization.Key Responsibilities:Provide exceptional customer service to members,...


  • Los Angeles, California, United States Palihouse Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests at Palihouse West Hollywood. As a key member of our front office team, you will be responsible for ensuring a warm and welcoming experience for our guests, from check-in to check-out.Key ResponsibilitiesGuest Services: Provide personalized service...


  • Los Angeles, California, United States Insperity Full time

    Front Desk CoordinatorInsperity is seeking a highly organized and detail-oriented Front Desk Coordinator to support the smooth operation of our office. The ideal candidate will be responsible for managing the front desk, ensuring a welcoming and efficient environment for our clients and staff. The role involves a variety of administrative duties, including:...

  • Front Desk Agent

    4 months ago


    Los Angeles, United States Elwyn Full time

    The Resident Relations Specialist (RRS) / Front Desk Agent Residential Property supports the General Manager (GM) and/or the Resident Relations Supervisor by providing exceptional, responsive service to every resident or guest they encounter. T Residential, Resident, Agent, Front Desk, Hospitality, General Manager, Property Management, Healthcare


  • Los Angeles, California, United States Crowne Plaza Los Angeles Harbor Hotel Full time

    **About the Job**The Crowne Plaza Los Angeles Harbor Hotel in San Pedro, CA is seeking a highly skilled and experienced Senior Front Desk Manager to oversee all front office operations.**Responsibilities**Direct and administer front office operations to ensure profitability, control costs, and quality standards.Monitor and analyze rooms inventory utilizing...


  • Los Angeles, United States Hilton Hotels & Resorts Full time

    - Communicate effectively both orally and in writing to provide clear direction to staff. Observe performance and encourage improvement. Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Offic Manager, Front Desk Manager, Assistant, Front Desk, Hospitality, Hotel