Front Desk Ambassador
4 weeks ago
Job Summary:
We are seeking a skilled and courteous Front Desk Agent to join our team at Fairmont Century Plaza. As a Front Desk Agent, you will play a key role in creating unforgettable guest experiences by showcasing the hotel's amenities and services.
Key Responsibilities:
- Greet guests warmly and provide personalized service
- Resolve guest complaints and concerns in a timely and professional manner
- Maintain a high level of knowledge about hotel services and amenities
- Work collaboratively with other departments to ensure seamless guest experiences
Requirements:
- Previous hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Previous experience with OPERA required
What We Offer:
- A competitive hourly rate of $32.75
- Opportunities for career growth and development
- A dynamic and supportive work environment
About Us:
Fairmont Century Plaza is a world-renowned hotel located in the heart of Los Angeles. We are committed to providing exceptional service and creating unforgettable guest experiences.
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