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Team Lead, SOC Analysts

3 months ago

Los Angeles, United States Thorens Solutions Full time

Team Lead, SOC Analysts

Company name: Thorens Solutions – Headhunters

Activity area : Professional Services

Salary : Salary depending on experience

Job type :

Permanent - Full time

City : Blainville

Company description Our client is a global provider of informationsecurity solutions for businesses with critical data to secure. They lookingfor a Team Lead to

manage the day-to-day operational aspects of the SOC. Job description The Team Lead position is a entry-level leadershipposition and requires technical expertise and experience in SOC operations. The Teams Lead should have a clear understanding of SOC operations and is redy to help develop automation, efficiencies and implement best practices based on their knowledge and experience.

Tasks and Responsibilities Act as anauthoritative contact for Level 1 and Level 2 Analysts; Act as atechnical lead for the managed and supported services; Manage andupdate resource roster; Manageshift schedules and lead SOC personnel; Hiring,interviewing, onboarding, training, coaching, mentoring and supporting Analysts; Regularreviews of tracking against SLA's to ensure contractual obligations are met; Be thefirst point of contact for in-team escalations and support concerns; Escalateissues that cannot be managed to the SOC manager; Conduct regularSOC-related documentation reviews; Providesecurity analysis and

security threat hunting coaching to Analysts; Serve asan initial point of contact for past and present security incidents; Lead the bi-annualglobal performance process evaluations for the analysts under hisresponsibility; Implementstandards and procedures to ensure alerts are addressed with relevancy,accuracy and in a timely manner; Defineprotocols and maturing of 'playbooks' for operational response to cyber threats; Operate autonomouslyto further investigate and escalate in accordance with policies, procedures anddefined processes; Identify,evaluate, develop and report SOC related metrics via dashboard and/or reports; Lead SOC analysts during incident response actions, adviseand coordinate with leadership during active incidents. Qualifications Informationsecurity d

iploma at college level orhigher, or an equivalent combination of education, training and relevantexperience/certifications; Extensive experience in Tier 1 and Tier 2 SOC analyst roles; Demonstrable experience leading high performing technical teams; Strong leadership qualities and the ability to motivate and inspire; Demonstrable technical experience in a security-related field is highlydesirable; Strong relationship building capability, with a desire to develop clientmanagement skills; Good communication skills in English; Good organisational and problem-solving skills. Work conditions Salary dependon experience Bonus 15% - 20% Group insurance plan A fast-growing international company A stimulating, fast and friendly work environment Note : The masculine is used to lighten the text without prejudice to the feminine form.

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