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Principal Site Reliability Engineer
1 month ago
Job Description
We are currently looking for a Principal Site Reliability Engineer to join our growing team. In this role, you will implement and maintain monitoring systems to track the performance and availability of business-critical systems and infrastructure using metrics to identify trends and potential issues. You will also work closely with development teams, operations, and other stakeholders to ensure that new services and features are reliable and scalable.
As a Principal Site Reliability Engineer, your duties and responsibilities will include:
Implement and maintain monitoring systems to track the performance and availability of business-critical systems and infrastructure. Use metrics to identify trends and potential issues.
Respond to system outages and performance issues, performing root cause analysis to prevent recurrence
Develop scripts and tools to automate repetitive tasks, such as deployment, scaling, and monitoring
Work closely with development teams, operations, and other stakeholders to ensure that new services and features are reliable and scalable
Work on reducing latency and improving the speed of data transmission across the network
Define and measure Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure services meet required performance and availability targets
Conduct postmortems after incidents to identify what went wrong and what can be improved
Work with Lead Application owners and internal Change Management to review code changes and support deployments
Lead the team of site reliability engineers onshore/offshore, mentor them for support activities required for system reliability
Must have the ability to communicate and abstract the messaging to multiple target audiences including Sr business & IT leadership, technology, and business teams.
Qualifications:
Master’s degree in computer science, telecommunications, or similar areas, with a minimum of 10 years of software engineering experience, including a minimum of 5 years as a site reliability engineer
Proven track record of managing mission-critical customer-facing applications for reliability
5+ years of experience supporting operations and maintenance for cloud-native applications in production that are fault-tolerant, self-healing, scalable, and highly available
Excellent troubleshooting and problem-solving skills, with a keen attention to detail to identify and resolve complex production issues
Deep understanding of cloud computing platforms (GCP) and containerization technologies (e.g., Docker, Kubernetes)
Solid experience with core Kubernetes concepts such as Pods, Workloads, Services, Ingress/Egress, Deployments, ConfigMaps, HPA, Liveliness Probe, and Secrets
Strong knowledge of infrastructure as code tools (e.g., Terraform, Ansible, ArgoCD) and CI/CD pipelines
Strong experience working with the integration of code quality tool (SonarQube or Checkmarx) with CI/CD pipeline
Strong experience with monitoring, logging, and observability tools like Splunk, GCP log, Dynatrace, etc.
Ability to work independently and as part of a collaborative team, effectively communicating technical concepts to both technical and non-technical stakeholders
Must have proven written and verbal communication skills, including presentations using tools like PowerPoint
Must have the ability to communicate and abstract the messaging to multiple target audiences including Sr business & IT leadership, technology, and business teams
BONUS POINTS FOR:
Certifications such as Google Professional Cloud DevOps Engineer or AWS Certified DevOps Engineer
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