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Principal Site Reliability Engineer

2 months ago

Charlotte, North Carolina, United States Brightspeed Full time
Job Description

Are you passionate about ensuring the reliability and scalability of business-critical systems and infrastructure? Do you have a proven track record of managing mission-critical customer-facing applications? If so, we have an exciting opportunity for you.

Brightspeed is a leading company reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an outstanding customer experience. With a vision to accelerate the upgrade of technologies and bring faster and more reliable internet service to underserved markets, we are looking for a Principal Site Reliability Engineer to join our growing team.

**Key Responsibilities:**

  • Implement and maintain monitoring systems to track system performance and availability
  • Respond to system outages and performance issues, conducting root cause analysis
  • Automate repetitive tasks through scripting and tools
  • Collaborate with development teams to ensure reliability and scalability of new services and features
  • Work on improving network speed and latency
  • Define and measure Service Level Objectives (SLOs) and Service Level Indicators (SLIs)

**Requirements:**

  • Master's degree in computer science or related field
  • Minimum of 10 years of software engineering experience
  • Minimum of 5 years as a site reliability engineer
  • Experience with cloud computing platforms and containerization technologies
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and collaboratively

**Why Choose Brightspeed?**

We offer a contemporary work environment that focuses on overall wellness and diversity. We believe in promoting equity in the communities we serve and providing competitive compensation and comprehensive benefits to our employees. Our mission is to bring accessible, inclusive, and high-quality internet to all.