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Parts Customer Relations Specialist

2 months ago

Spokane, United States Wendle Ford Full time
Parts Customer Relations Specialist

Wendle Motors in Spokane, WA, seeks a motivated and experienced Parts Customer Relations Specialist to join our Parts Department. Our Parts Customer Relations Specialist will work independently to maintain and solicit business from assigned parts accounts through phone contact and in-person visits which include picking up customer returns. This position requires you to stay out of town overnight multiple nights a week - which means you will be required to travel. The position mainly covers Western and Central Montana, plus some areas of Northern Idaho. If you love to drive, build, and maintain customer relationships, this is the opportunity you've been looking for; apply today

Rewards and Benefits:
  • Competitive Earnings: Uncapped commission structure with achievable earnings surpassing $70,000 annually.
  • Location: 9000 N Division St, Spokane WA 99218. Additionally, this role involves travel, including multiple overnight stays each week.
  • Schedule: Enjoy a consistent Monday through Friday schedule, with the flexibility of 4x10 shifts.
  • Comprehensive Benefits:
    • Company-sponsored Medical, Dental, Life, AD&D, 401K plans, and more.
    • Generous paid time off and holidays.
    • Company vehicle provided for work-related travel.
    • Travel expenses reimbursement.
    • Family-owned and operated since 1943.
    • Exciting employee discounts and lively celebrations, including team lunches, parties, and special events
    • Active community involvement, promoting pride in our team.
    • Dive into our Wendle Motors Culture and envision yourself with us as a Parts Customer Relations Specialist
Qualifications:
  • Valid driver's license required and excellent driving record.
  • Ability to drive a van/truck.
  • Effective communication.
  • Highly motivated self-starter.
  • Minimum age of 18 years.
  • Minimum 3 years parts experience preferred
  • Minimum 1 year sales experience preferred
  • High school diploma or general education degree (GED)
Your Daily Impact at Wendle:
  • Customer-Centric Approach: Engage with assigned and prospective customers, managing parts orders by communicating with counter personnel, defining stock or emergency status, reviewing special orders with the parts manager for approvals, and ensuring transparent and accurate pricing under the manager's guidance.
  • Record-Keeping Excellence: Complete and submit call reports, time sheets, and expense reports promptly.
  • Public Relations Champion: Act as a public relations liaison, upholding the dealership's positive image in customer interactions.
  • Continuous Learning: Stay up to date with automotive innovations by attending training seminars to stay abreast on industry updates and advancements when possible.
  • Performance Excellence: Consistently meet and exceed set targets, ensuring exceptional service quality and customer satisfaction.

Rev up your career as a Parts Customer Relations Specialist at Wendle Motors, where every customer interaction fuels your success in the dynamic world of automotive parts sales

ABOUT WENDLE MOTORS

Become a member of a winning team that offers growth opportunities, excellent earning potential, and leadership that fosters engaged employees. Wendle Motors was founded in 1943 and is family-owned and operated. If you're ready for a fun and rewarding career, we encourage you to complete this job application.

We sell new Ford and Nissan vehicles as well as used vehicles, plus we service all makes and models. Wendle Motors is committed to serving the automotive needs of the Inland Northwest by creating an atmosphere of trust, respect, and ethical values for our employees, customers, and community.

Our success and ability to provide exceptional service for over 80 years is due to our most valuable resourceour employees We are grateful for our hardworking team. We work hard and we play hard, but most importantly we do it together. Whether it's selling cars or supporting our local communities through donations and volunteering, we are always a team. This is why we offer competitive compensation and excellent benefits

Wendle Motors is an equal opportunity employer with a drug-free workplace. A pre-employment motor vehicle report and criminal background check will be conducted on the chosen candidate prior to employment. Must be at least 18 years old.