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Client Relations Specialist

2 months ago

Spokane, Washington, United States David Christy - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
David Christy - State Farm Agent is in search of a detail-oriented and proactive individual to manage administrative responsibilities and assist our agency in attracting and retaining clients. As a Customer Service Representative - State Farm Agent Team Member, your meticulous nature, commitment to client satisfaction, and previous experience with State Farm will prepare you for this dynamic role. Your contributions as a dedicated professional who excels in a fast-paced setting will create opportunities for career advancement and increased earnings.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based review approach to inform clients about available insurance choices.
  • Utilize exceptional communication skills to effectively address customer needs while fostering business growth.
REQUIRED QUALIFICATIONS:
  • Strong dedication to customer service excellence
  • Outstanding communication abilities
  • Attention to detail
  • Capability to manage multiple tasks simultaneously
  • Possession of Property and Casualty License
  • Possession of Life/Health License
  • Prior experience with State Farm
EMPLOYEE BENEFITS:
  • Hourly compensation with commission/bonus opportunities
  • Paid time off including vacation and personal/sick days
  • 401k retirement plan
  • Health insurance benefits
  • Group life and disability insurance
  • Flexible working hours
  • Opportunities for professional growth and advancement within the office
  • Part-time positions available (benefits may vary)

This position is fully remote.