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Solutions Engineer

4 months ago

Orlando, United States ThreatLocker Full time

COMPANY OVERVIEW

ThreatLocker is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker platform with Application Allowlisting, Ringfencing, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle.

Solutions Engineers are responsible for, but not limited to:

Supporting Sales department in product demonstration calls

Managing post-sales cycle to providing technical support to client through audit reviews

Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved

Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team

Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles

Document and monitor requirements needed to institute proposed updates in relation to customer experience

Work alongside sales teams to successfully monitor progress and implementation of initiatives

Account for possible project challenges or constraints and proactively seek to manage challenges

Create and deploy product training webinars

Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter

REQUIRED QUALIFICATIONS

Minimum of five years of professional experience in IT solutions

Experience within cybersecurity industry, preferred

Understanding of best practices regarding system security measures

Advanced understanding of business analysis techniques and processes

Understanding of sales cycle

Excellent verbal and written communication

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.

While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.

Must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

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