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Account Manager

2 months ago

Des Moines, United States Doll Distributing Full time
Job Details

Job Location
IA - Des Moines - Des Moines, IA

Job Shift
1st shift

Description

Job Title:

Account Manager

Reports To:

Team Leader

Status:

Full Time; Exempt

Direct Reports:

None

Department:

Sales

Location:

Des Moines

Schedule:

Varies dependent upon assigned route and sales cycle

Additional work may be required to meet the needs of the internal and external customers

Position Description:

The Account Manager is responsible for exemplary customer service in the selling, delivery, merchandising of products and draught support to customers. All duties performed are expected to be within the objectives, standards, mission, and policies of Doll Distributing LLC, State of Iowa laws and regulations governing the beer industry, and brewery/supplier requirements.

Essential Functions:
  • Responsible for growing account relationships and sales
  • Maintain proper inventory levels and product rotation
  • Stock coolers and shelves at customer location and rotate backroom stock
  • Responsible for new product placements, displays and shelf space management
  • Hang/install signage in interior and on exterior of accounts as requested
  • Build product displays at the customer location
  • Proactively monitor all competitive activity for assigned categories
  • Deliver draft truck rentals and maintain inventory for special events
  • Complete all company required surveys and reporting in a timely manner
  • Communicate account activities to Team Leader
  • Take orders from accounts in various locations
  • Manage close/out dated products and breakage
  • Operate handheld devices to generate orders.
  • Verify delivery of items and customer satisfaction level
  • Demonstrate a commitment to learning and understanding product portfolios
  • Adhere to all safety expectations and immediately advise supervisor of any unsafe conditions
  • Other duties as assigned
Non Essential Functions:
  • Assist in unloading products from trailers, by hand or using hand carts and place in designated customer areas.
  • Fill in for weekend merchandisers as needed
  • Set-up and assist with samplings at customer locations
Qualifications

Essential Skills and Knowledge:
  • Meet or exceed minimum productivity standards established by Doll Distributing LLC
  • Effectively plan and organize work activities independent of direct supervision
  • Develop a good working knowledge of product and inventory control procedures
  • Demonstrate strong communication, customer relations, and problem resolution skills
  • Able to work with a diverse group of people and customers
  • Represent the company in a professional and courteous manner while effectively growing retailer relationships and sales
Qualifications:
  • Must be 19 years of age
  • High school diploma or GED
  • 1+ years of previous sales experience within the food and beverage industry preferred
  • Successful performance at pre-employment lift test and drug screening
  • Pass pre-employment background check
  • Driving record within MVR policy guidelines
  • Ability to read and comprehend written instructions and information in English
Working Conditions:
  • Temperature/Climate
    • This position will spend 90% of the shift in a climate-controlled environment and 10% of the shift in an outdoor environment.
  • Physical/Mental Organizational Capabilities
    • The individual in this role must possess the ability to walk, stand, sit, bend, and climb stairs on a frequent basis. Must have the ability to safely lift a minimum of 24 lbs. without assistance, waist level, waist to should level, shoulder level to overhead. Must have ability to push/pull/lift a maximum of 165 lbs. with appropriate equipment. The ability to pay attention to detail, problem solve, troubleshoot, and make decisions is required.
  • Visual/Hearing Capabilities
    • The visual ability necessary to read and interpret a computer screen is required. Must have the ability to differentiate product types. The hearing ability necessary to communicate with others is required.