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Remote Technical Operations Associate

2 months ago

Kennedy Space Center, United States Brandstetter Carroll Full time

About the job Remote Technical Operations Associate

Company Details:

Become a member of our innovative team as a Remote Technical Operations Associate. We are a technologically advanced organization dedicated to promoting innovation and achieving excellence in the field of technical operations. As a Remote Technical Operations Associate, you will have the chance to work from a remote location and make valuable contributions to our innovative projects and initiatives.

Description of Job Responsibilities:

As a Remote Technical Operations Associate, your primary responsibility will be to support and enhance our technical operations processes. You will be responsible for monitoring systems, resolving problems, implementing solutions, and guaranteeing the efficient operation of our technological infrastructure.

Key Responsibilities:

- Monitor system performance and resolve technical issues

- Implement and maintain software and hardware configurations

- Collaborate with cross-functional teams on technical projects

- Conduct system audits and recommend improvements

- Provide technical support and guidance to internal stakeholders

Benefits:

- Remote work flexibility

- Learning opportunities and training programs

- Competitive compensation and potential bonuses

- Flexible working hours

- Collaborative environment with a diverse team

- Career growth opportunities

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field

- Proven experience in technical support, system administration, or operations

- Proficiency in operating systems, networking, and troubleshooting methodologies

- Strong problem-solving skills and task prioritization abilities

- Excellent communication and teamwork abilities

- Familiarity with ITIL framework and IT service management best practices