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Technical Support Associate
2 months ago
Position Overview: As a vital member of our team, you will play a key role in enhancing customer satisfaction through effective support and training initiatives.
Key Responsibilities:
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with cross-functional teams to develop and improve customer training programs.
- Assist in the execution of workflow and technical analysis discussions to tailor solutions that meet customer needs.
- Coordinate administrative support to ensure compliance with local healthcare professional requirements.
- Deliver onsite technology integration and education to enhance customer utilization of our products.
Qualifications:
- Intermediate experience in customer service, sales, marketing, or supply chain management.
- Possession of an associate degree or equivalent experience.
About Us: At Intuitive Surgical, we are dedicated to advancing the field of minimally invasive care, believing that it enhances the quality of life for patients. Join us in our mission to improve healthcare outcomes through innovative solutions.
