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Customer Service Representative
2 months ago
Our Customer Service Representatives will enjoy:
- $22.03/ HR
- A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.
- Answers incoming calls to the customer service team.
- Receives customer inquiries and complaints.
- Answers questions and provides information about services.
- Clearly and accurately documents issues.
- Resolves customer inquiries relating to transportation; communicates resolution to customers.
- Other duties as assigned.
- High school diploma or equivalent, such as GED, required.
- Up to 2 years of customer service or basic office experience preferred.
- Pleasant telephone voice/manner.
- Strong written and oral communication skills.
- Strong listening skills.
- Ability to remain courteous with difficult or angry customers.
- Basic computer knowledge/PC experience.
- Some locations require bi-lingual skills.
- Travel requirement
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