Customer Service Representative
1 month ago
DEP West is seeking a full-time, motivated, team-oriented Junior Account Manager / Customer Service Representative with outstanding written/verbal communication skills as well as excellent analytical skills, automotive experience is a plus This role will eventually turn into an Account Manager role.
Responsibilities:
- Assisting the Account Managers with their day-to-day objectives.
- Monitor and support clients & AMs on important monthly KPIs
- Assist and work with clients on inbound day-to-day support (emails, calls, SMS, etc.)
- Assist and work with the Senior Manager on day-to-day objectives.
Required Skills:
- Excellent presentation, communication, and customer service skills
- Must be organized, detail oriented, and punctual
- Proficient in phone, email, etc. support
- The ability to multi-task efficiently
- The ability to remain cool under pressure
- Proficiency with Microsoft Office Suite and Google Docs
- Google Suite
Benefits:
- Vacation days
- Generous PTO days awarded throughout the year/
- Healthcare
- Dental Insurance
- Vision Insurance
- 401K available
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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