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Food & Beverage Manager of Pacific Point Lounge

2 months ago

Carlsbad, United States HYATT Hotels Full time
Summary:

Find your place at Park Hyatt Aviara: Become part of one of San Diego's premiere destination locations, a AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location.

Job Overview

This position is responsible for directing and organizing the activities of our Pacific Point Lounge to maintain the highest standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Primary focus will be on lunch, dinner, and beverage offerings, but subject to change.

Essential Responsibilities
  • Plan, direct, assign and delegate responsibility and authority for all functions of administration and planning of the Pacific Point Lounge restaurant to meet the daily needs of the operation.
  • Maximize food and beverage department profitability; implement effective controls of food, beverage, and labor costs and monitor the restaurants' budget to ensure efficient operations, including achieving budgeted revenue and labor expenses.
  • Monitor, develop and implement schedules for the operation of Pacific Point Lounge to achieve a profitable result.
  • Hire, train, supervise, develop, discipline, counsel, and evaluate restaurant supervisors and associates according to Park Hyatt Aviara's policies and procedures.
  • Motivate and develop associates for future advancement.
  • Consistently train associates on newest product and service knowledge.
  • Regularly review and evaluate the degree of customer satisfaction of the restaurant; recommend new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigate and resolve food quality and service complaints.
  • Consistently come up with product and service improvements as well as ways to generate new business.
  • Ensure compliance with all company policies and procedures relating to the restaurant, as well as local, state and federal laws and regulations; maintain cleanliness and proper sanitation of all work and service areas.
  • Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
  • Maintain thorough knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service. Expert knowledge of wine and spirits.
  • Observe daily conditions of all physical facilities and equipment in the restaurant/bar/lobby; make recommendations for corrections and improvements as needed.
  • Develop, implement and market new and creative menus to attract a pre-determined customer market; promote the cross-selling of other hotel outlets.
  • Participate in the development of the annual budget for the restaurant; develop short and long term financial operating plans.
  • Attend mandatory meetings including divisional meetings, executive meetings, colleague meetings, etc.
  • Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook.
  • Develop proficiency working with Micros and Infrasys.
  • Keep work area clean and organized.
  • Demonstrate positive leadership characteristics, which inspire colleagues to meet and exceed standards.
  • Demonstrate high degree of drive and initiative.
  • Ensure a safe working environment for all associates.
  • Maintain a good working relationship with other associates by fostering a harmonious work environment.
  • Communicate with other departments to ensure a supporting team of professionals.
  • Other tasks/duties as assigned by Food & Beverage Director or General Manager.
The salary range for this position is $70,600 to $100,000 . This is the pay range for this position that Park Hyatt Aviara reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education

Qualifications:
Education:
  • High school diploma or GED equivalency.
  • 4 year college degree preferred.
Experience:
  • At least 2-3 years in food and beverage restaurant management preferred.
  • Thorough knowledge of restaurant operations including food, beverage, supervisory aspects, service techniques, and guest interaction.
  • Considerable skill in math equations preferred
  • Ability to access and accurately input information using a moderately complex computer system.
Interaction:
  • Ability to communicate in English, both orally and in writing, with guests and colleagues, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
  • Ability to work under pressure and deal with stressful situations during busy periods.
Work Environment
  • Ability to walk, stand, and/or bend continuously to perform essential job functions.
  • Ability to move up to 600lbs. with wheelchair assistance.
  • Ability to lift up to 75lbs. and to lift lighter objects overhead.
  • Ability to navigate varied floor surfaces.
Benefits

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
  • Medical, Dental, and Vision after 30 days of Full Time employment
  • Paid holidays, vacation, sick leave, and float day
  • Life Insurance,401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
  • Free room nights,Discounted room nights andFriends and Family discounts
  • Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
  • Proven sales/volume which leads to increased tips/ability to increase wages
  • Teaching hotel where you can learn from some of the best in the business
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity