Matching Grant Specialist

POSITION SUMMARY: Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. This position has the primary responsibility for coordinating required services to clients who are enrolled in the Matching Grant program as well as ongoing adjustment, orientation, employment and social services. The Matching Grant Specialist will work closely with, community organizations, churches, volunteers, good neighbor teams, landlords, and service providers to facilitate self-sufficiency among clients. Role & Responsibilities Client Services

Screen incoming refugee arrivals and other participating populations for eligibility for the Matching Grant program Provide orientation and enroll clients the Matching Grant program when applicable Conduct comprehensive family assessments with each client at the time of enrollment, day 180 and day 240, and make referrals to additional services as needed Perform home visits and evaluations during Matching Grant period Collaborate with R&P and Employment staff to provide on-going case management, including employment services, budgeting assistance, throughout the eight months within the MG program. Collaborate with Employment Services staff to ensure job search is prioritized and supported, providing assistance where needed. Communicate weekly the employment needs and priority of case load. Provide mediation services between clients and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.), and additional adjustment counseling as needed throughout Matching Grant period Assess client’s skills and experience in order to develop an employment plan with reasonable employment goals and strategies that will lead to employment. Communicate employment related information to clients, this includes orientation to Working in America and employer expectations. Provide job counseling and assist clients to develop effective job applications, resumes, and interview techniques. Teach and/or coordinate Vocational Skills Training Class and other classes using prepared curriculum. Schedule clients for weekly Vocational Skills Training Class. Schedule interpreters when needed. Provide follow-up and case management to support clients post job placement.

Administrative Responsibilities

Maintain accurate records of client files, case notes, database entries, and reporting records Submit monthly, semi-annual, and annual program reports in collaboration with the Resettlement Manager Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events Develop plans to meet Match and account for gift-in-kind for each client in collaboration with the Volunteer Program Manager. Provide supervision and accountability for interns. Collaborate with Community Engagement Specialist to manage volunteer involvement with Matching Grant enrollees. Accurately enter data into Dynamics in a timely manner. Maintain databases and reporting requirements to keep data current on a regular basis. Work with community colleges and organizations to ensure that clients are enrolled in English classes as appropriate and to establish additional ELT classes appropriate to the needs of clients. Research and supervise job-related skills courses in the community available to qualified clients needing specific job training. Arrange transportation for clients to orientations, classes, and job interviews as needed. Partner with fellow MG and Employment Services staff to find new job opportunities for clients as well as develop and maintain relationships with local employers. Give oversight to MG/employment interns and volunteers while collaborating with volunteer coordinator to ensure program responsibilities are fulfilled. Perform other duties as required.

Knowledge, Skills, & Abilities Demonstrated understanding of case management processes; extremely detail-orientated; excellent time management skills Bi-Lingual ability in Dari, Pashto, Spanish, Arabic, or Swahili desired Strong verbal and written communication skills Previous case management experience preferred Skill and sensitivity working with people from various backgrounds and beliefs Ability to work with minimum supervision and resolve problems/issues promptly and effectively Ability to work well on a team in a synergistic work environment, a flexible and motivated team player Ability to prioritize, multi-task and organize in a fast paced and fluid environment Requirements Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document Personal Christian faith and a heart for serving vulnerable people Valid driver’s license and reliable access to an insured vehicle required Must be able to pass a background check and motor vehicle check Experience in Microsoft software including Excel, Word, Power Point, and Outlook Cross-cultural experience required Four-year degree from accredited University Willing and able to work various hours during the day and available during weekends as needed Occasional evenings or weekends required World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision - Offer 16 company Paid Holidays + 4 additional Personal days per year - Paid Sick and Vacation Time - Paid Parental Leave (12 weeks for qualified employees) - FSAs: Medical & Dependent Care, & Commuter Funding - Supplemental Life Insurance (employee, spouse, and children) - Critical Illness, Hospital Indemnity, and Accident insurance policies - Legal Shield Insurance - World Relief pays 100% for eligible employees: - Group Term Life (employee, spouse, and children) - Long Term & Short-term Disability - Accidental Death and Dismemberment (AD&D) - Long Distance Travel Insurance - Employee Assistance Program (EAP) - World Relief - Retirement: - 401K & Roth - WR matches up to 4%, then an additional quarter percent up to 10% - Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. - World Relief Discounts (Immediately Eligible): - Verizon - Pet Insurance through Nationwide - Home and Auto insurance through Liberty Mutual - Working Advantage Discount Program - Active & Fit Gym Membership World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. PHYSICAL DEMANDS: - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations - The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds. - Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. - The employee frequently is required to sit, reach with hands and arms, talk and hear. WORK ENVIRONMENT: - General office setting. World Relief also offers hybrid and remote schedules for limited positions. - Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required. - Year-end archiving activities involve repeated lifting and bending. - Physical, emotional and intellectual demands - Equipment used: Employee computer (desktop or laptop), printer, and copier. - All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review. - We are proud to be an EEO/AA employer M/F/D/V. - For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964. Legal Background in the United States - World Relief is both an equal opportunity employer and a faith-based religious organization.World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer. - In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary. - Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

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