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Catering Coordinator

4 months ago

Kansas City, United States Chick-fil-A Full time
Description
Do you have experience working in a restaurant kitchen or catering department for a fast paced restaurant or within a similar field?

Do you have a flexible schedule that can build around catering orders, including nights and Saturdays?

Would you enjoy delivering catering orders to our clients and setting up their orders?

Are you detail-oriented, organized, and hospitality focused?

Do you prepare in advance and lead by example with guest service in mind?

Do you enjoy working with food and have a positive attitude?

Do you focus on finding solutions instead of problems or setbacks?

If so, then this Catering Coordinator role at Chick-fil-A Plaza at the Speedway may be for you We are experiencing amazing growth, so we are bringing in the best people the industry has to offerthat's YOU

Our Catering Coordinator supports our community through catering and marketing events, and in-store connection and fundraising events. When this role isn't serving our community in this capacity, it supports day-to-day operations and guests on site. Individuals in this role must be comfortable meeting and speaking with people on a regular basis and must have the ability to multi-task and adhere to timelines. This role requires a valid driver's license.

Our team strives for excellence, gives their best every, respectfully honors others, improves continuously, and enjoys the journey. Join us and experience the fun and remarkable opportunity available at Chick-fil-A

Our Catering Coordinator works directly with our Executive Director to ensure our Catering Department is running at peak efficiency. Our Catering Coordinator will have oversight of our catering process from start-to-finish. This includes, but may not be limited to the following:

  • Overseeing and owning the entire catering process from order to delivery and follow-up.
  • Confirming orders on the day of the event.
  • Working closely with operations and kitchen staff to ensure the restaurant has all the necessary food and paper goods for upcoming catering orders.
  • Boxing meals and packing bags for delivery. This position is very hands-on
  • Ensuring the catering equipment and area in the restaurant are clean and organized.
  • Creating and maintaining documentation for all restaurant catering procedures.
  • Managing a database of catering customers.
  • Continuously evaluating customer experiences and communicating operational improvement ideas to the Executive Director.
  • Driving to the client's location to deliver catering orders.
  • Ensuring Team Members deliver a remarkable pickup and/or delivery guest experience.
  • Following up with guests for feedback and to inquire about their recent experience.
  • Building relationships with local community members and serving as an ambassador for the Chick-fil-A brand.
  • Maintaining and growing existing catering relationships, including things like sending handwritten thank-you notes.
  • Handling all charitable donation requests.
  • Set up Spirit nights with local schools.
Prior experience in some food and project management capacity is necessary. We are looking for applicants who exhibit the following qualities:
  • Consistent and reliable
  • Self-motivated
  • Cheerful and positive attitude
  • Teamwork oriented
  • Hospitality minded service to others
  • Strong organizational, planning, and project management skills
  • Passionate about building relationships with guests
  • Ability to keep accurate records and documentation of sales
  • Excellent communication skills
  • Detail-oriented and observant
  • Ability to multitask, delegate authority when appropriate, and make decisions quickly
  • Resilient - able to handle setbacks
We believe that everyone should be paid for each hour that they work, which means that everyone in our restaurant is paid on an hourly basis. Hourly rate will be commiserate with experience.

***The work schedule is flexible to accommodate catering orders, which means the ability to work week nights and Saturdays is mandatory, as needed.***

Our restaurant is a fast-paced, high-energy environment. We produce the highest quality food with precision and accuracy, continually observing and implementing the proper quality-assurance and food-safety procedures. We pride ourselves in providing over the top service and always doing that little bit extra to make for a memorable experience for each and every guest. It really is our pleasure to serve our guests each day

Chick-fil-A Plaza at the Speedway promises to provide an environment that promotes community and friendships, respect, growth opportunities, and feedback. In return, our team members promise to work with a heart of service, integrity, ownership, and with a growth mindset.

Here are some of the outstanding benefits of working at Chick-fil-A:
  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. We are open from 6:30 am to 10:00 pm, Monday through Saturday.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
We are located at 10770 Parallel Pkwy, Kansas City, KS 66109

REQUIREMENTS
  • Restaurant cooking/organization, catering, or project management experience
  • Valid Drivers License
  • MUST be able to work a flexible schedule to include Saturdays and weeknights, based on catering orders


Company Information
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.