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Service Coordinator

2 months ago

Cameron, United States Advantage Home Healthcare Inc Full time

We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge. Benefits

Earned Time Off Medical Benefits, Dental, Life Insurance Weekly paychecks Competitive Pay Fun, Lively, and Family work environment Performance Bonuses Room for advancement Schedule:

8 hour shift Supplemental pay types: Bonus pay Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services. Deliver exceptional customer service to all clients and field staff and effectively address all requests in a timely manner. Reads and stays abreast of state, federal and business regulations. Provide excellent communication to branch and corporate staff. Contact new client referrals and held clients timely and often to coordinate the start or continuation of care. Work in conjunction with the service coordinator to ensure branch staffing needs are continually met. Responsible for collecting paper documentation submitted by field staff, reviewing it for accuracy and submitting it to the appropriate departments in a timely manner. Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date. Communicate with branch manager regarding problems and complaints. Guarantee all private business information & protected health information is kept confidential. As needed- Participates in special department projects As needed- Attends state held in-service trainings/meetings per management’s direction Other duties as assigned by management Education and Experience

High school graduate/GED Minimum of 2 years office experience preferred

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