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Client Relations Coordinator
2 months ago
Salary:
Client Relations Coordinator
As a key player in enhancing customer satisfaction, the Client Relations Coordinator is essential in fostering strong relationships with both new and existing clientele. This role is integral to our mission at Mosaic Technologies, where we strive to deliver exceptional communication solutions that enrich the lives of individuals and businesses alike.
The Client Relations Coordinator will serve as the primary liaison for customers, managing both incoming and outgoing communications. Responsibilities include engaging with clients through various channels, addressing inquiries related to services and products, and facilitating account adjustments. The ideal candidate will demonstrate a commitment to customer service excellence and possess the ability to effectively promote our offerings.
Key Responsibilities:
- Connect with prospective clients to present our diverse range of products and services.
- Inform customers about the benefits of our solutions and assist them in selecting the most suitable options.
- Generate service requests and collaborate with relevant departments to ensure timely completion.
- Handle administrative tasks and manage cash transactions with precision.
- Accurately process daily financial entries and verify their correctness.
Required Qualifications:
- High school diploma or equivalent, with 1-3 years of experience in retail, sales, customer service, or a related field.
- Genuine interest in technology and retail offerings.
- Exemplary professionalism, patience, and a proactive approach to delivering outstanding customer experiences.
- Strong communication and interpersonal skills.
- Ability to thrive in a dynamic environment and adapt to evolving demands.
- Proficient in accurate data entry for customer interactions, account updates, and issue resolution.
Why Join Mosaic Technologies?
- Comprehensive medical, dental, and vision benefits available from day one.
- Company-sponsored life and disability insurance.
- Generous 401(k) contributions from the company.
- Paid holidays and personal leave.
- Opportunities for professional development and career advancement.
Mosaic Technologies is proud to be an Equal Opportunity Employer, welcoming applicants from diverse backgrounds, including minorities, women, protected veterans, and individuals with disabilities. We maintain a drug-free workplace and require successful completion of a pre-employment drug screening and background check.
