Customer Service Representative
3 weeks ago
Customer Service Representative Frozen Food Express is looking for a Customer Service Representative for our Lancaster, TX location. Responsibilities: Perform customer service functions related to the business. Responsible for daily hands-on customer related situations, account development and customer satisfaction. Commit to and receive detailed customer load information by telephone, fax or electronic tendering. Accurately and timely input all load information into the operating system. Serve as customer’s first line of communication and refer customer to the proper department as necessary. Use exceptional telephone skills to present a quality oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence. Manage service issues by researching and coding all applicable service failures in the system. Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation. Assist in collecting and maintain current customer information in the operating system. Communicate service issues, declined business and new business opportunities to the sales department. Communicate effectively and professionally with customer, operations personnel and executive management. Perform any other reasonable related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager. Regular and reliable attendance is required. Other duties as assigned by management. Requirements: 3+ years of current Customer Service experience required. Transportation experience required. AS400 experience preferred, but not required. Strong problem solving skills and ability to multi-task. Ability to manage multiple priorities and exceptional follow-through abilities. Strong organization skills for planning, decision-making and executing. Excellent oral and written communications skills. Individual must be flexible. As hours will be based on Customer needs, overtime or weekend shifts may be required. Must be professional. PC literate to include Microsoft Office products such as Word, Excel and Outlook. We offer a competitive benefits and compensation package that includes medical, dental, vision, LTD, life insurance, and more, as well as a 401(k) plan. The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks. Employment will require a criminal background investigation and a drug/alcohol screening. FFE Transportation Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law. #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Lancaster, United States Tad PGS Full timeAssist distributors, general aviation OEMs, and end users with various questions in relation to all products Prepare all orders for the entry system or manage electronic data transfer of orders Coordinate with various other departments such as Produc Customer Service Representative, Customer Service, Representative, Production, Retail, Staffing
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Customer Service Representative
2 months ago
Lancaster, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Lancaster, PA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Customer Service Representative
3 months ago
Lancaster, United States Suburban Propane Full time> > **Customer Service Representative** **Lancaster , PA** **JOB ID: 7757** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...
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Customer Service Representative
1 day ago
Lancaster, Pennsylvania, United States Mister Car Wash Full timeAbout Mister Car WashMister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. With new stores in development, we have opportunities for every team member to advance their career.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...
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Customer Service Representative
1 day ago
Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesCustomer Service: Provide timely...
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Customer Service Representative
2 hours ago
Lancaster, South Carolina, United States Domino's Franchise Full time**Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a seamless delivery experience.**Key Responsibilities:**Take orders accurately and...
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Customer Service Representative
1 week ago
Lancaster, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 7610 Van Nuys Bl, Van Nuys, California 91405 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
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Customer Service Representative
3 hours ago
Lancaster, California, United States Qonten Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Service Representative
2 days ago
Lancaster, Pennsylvania, United States Navy Times Full timeAbout UsNavy Times is a leading provider of financial services, dedicated to delivering exceptional customer experiences. We value our employees and customers, and strive for excellence in everything we do.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Loan Consultant II, you will be responsible for...
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Sr Customer Service Representative
1 month ago
Lancaster, United States Genuine Parts Company Full timeSUMMARY Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...
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Sr Customer Service Representative
4 weeks ago
Lancaster, Pennsylvania, United States GENUINE PARTS COMPANY Full timeSUMMARYUnder limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...
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Sr Customer Service Representative
1 week ago
Lancaster, United States Genuine Parts Company Full timeJob Description SUMMARY Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens...
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Customer Service Representative
4 months ago
Lancaster, United States Winter's Heating & Air Conditioning Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...
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Sr Customer Service Representative
4 weeks ago
Lancaster, United States GENUINE PARTS COMPANY Full timeSUMMARYUnder limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...
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Sr Customer Service Representative
3 weeks ago
LANCASTER, United States Genuine Parts Company Full timeSUMMARYUnder limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...
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Customer Service Representative
3 weeks ago
Lancaster, United States Accurate HVAC Full timeDescription Full-time Lancaster, OH Accurate Heating, Cooling and Plumbing is looking for Customer Service Representative. This position is based in Lancaster. As a CSR you will be the customer liaison overseeing the complete resolution process. This includes ensuring that the correct and satisfactory service is provided to meet the customers’ needs. WHO...
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Customer Service Representative
4 hours ago
Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our customer service team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.Key ResponsibilitiesPatient Scheduling:...
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Customer Service Representative
4 days ago
Lancaster, Pennsylvania, United States M&T Bank Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional service to our customers and resolving routine customer problems in a timely manner.Key Responsibilities:Provide exceptional...
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Customer Service Representative
4 days ago
Lancaster, Pennsylvania, United States Windstream Full timeAbout the RoleWindstream is seeking a highly skilled Customer Service Technician to join our team. As a Customer Service Technician, you will play a vital role in representing our leading telecommunications brand and connecting customers to the products they value.Key ResponsibilitiesInstall and repair residential and business communications services,...
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Customer Service Representative
2 days ago
Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our customer service team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.Key ResponsibilitiesPatient Scheduling:...
