Client Care Coordinator

1 month ago


Somerville, United States A Place At Home - Somerville Full time

Are you passionate about making a difference in the lives of seniors?

Do you have excellent communication and organizational skills?

Do you want to work for a company that values your contribution and supports your growth?

If you answered yes to these questions, then you might be the perfect fit for our Senior Services Coordinator position.

As a Senior Services Coordinator, you will be responsible for:

- Managing the daily operations of our senior care services

- Work closely with the Scheduling Coordinator building the schedule by assigning Home Health Aides to clients based on clients needs and requirements.

- Quality assurance, client experience and satisfaction.

- Work closely with the Director of Nursing in supervising and mentoring our team of compassionate caregivers, ensuring they deliver high-quality care that meets the individual needs and preferences of each client.

- Work closely with our RNs coordinating clients assessments and reassessments.

- Perform intakes of potential clients.

- Participate in on-call rotation assignment.

- Other projects as assigned.

To be considered for this position, the following is required:

- An associate’s degree OR at least 1 year in home care or related field. 

- A valid drivers license and reliable transportation.

- Excellent verbal and written communication skills.

- Strong computer and software skills.

- A positive attitude and a customer service orientation.

- A commitment to our mission and values.

- Provide three professional references, two supervisors and one co-worker. No family or friends.

- Agree to undergo employment verification and background check as part of our hiring process.

Benefits:

- You will be part of a dynamic and supportive organization that is dedicated to providing seniors with the dignity, respect, and control they deserve.

- Opportunities for professional development and career advancement.

- Revenue base bonuses.

- Referral bonuses.

If you are ready to join our team and make a difference in the lives of seniors, please apply today.



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