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Design Associate and Account Coordinator

2 months ago

Somerville, United States dancker Full time

Design Associate and Account Coordinator


Job Summary: We are seeking a proactive and detail-oriented Junior Account Coordinator with a robust design background to join our dynamic Client Development team. The ideal candidate will possess excellent organizational skills, proficiency in Microsoft Office, and a passion for delivering exceptional client service. This client-facing role involves supporting account management tasks, assisting with client communications, and coordinating design-related projects. This role provides a dynamic environment with opportunities for professional development and career growth.


Key Responsibilities:

  • Client Support: Serve as a primary point of contact for clients, addressing inquiries, providing project updates, and ensuring an elevated level of client satisfaction.
  • Project Coordination: Assist in the planning, execution, and monitoring of projects and deliverables, ensuring they are completed on time and accurately.
  • Design Collaboration: Work closely with the design team to understand client needs, review design concepts, and provide feedback.
  • In-Person Engagements: Attend client meetings and presentations, bringing design samples and materials as needed to facilitate discussions and decisions.
  • Documentation: Maintain accurate and organized records of client interactions, project details, and other information.
  • Reporting: Prepare data and presentations using Microsoft Office tools (Word, Excel, PowerPoint) for internal and client meetings.
  • Administrative Tasks: Manage scheduling, handle correspondence, and perform other administrative duties as required. Utilize our Zoho CRM for opportunity entry and project tracking.


Qualifications:

  • (Preferred) Education: associate or bachelor's degree in interior design, Marketing, Business Administration, or a related field. Or Associates degree in Design.
  • Experience: 1-2 years of experience in interior design, account management, customer service, or a related role. Experience in a design-related environment is preferred.
  • Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Basic understanding of design principles, codes, and terminology.
  • Attributes:
  • Detail-oriented with a proactive approach to problem-solving.
  • Ability to work independently and as part of a team.
  • Enjoys working in a fast-paced environment.
  • Enthusiastic and motivated with a willingness to learn and grow.


Preferred Skills:

  • Familiar with design software such as CAD, Revit, CET is a plus.
  • Previous experience in a client-facing role.