Customer Success Manager-NY

About ControlUpControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues. Our product suite enables IT Admins to be more proactive and have greater visibility into the digital experience of their users. Most of our customers utilize Citrix, VMware, Nutanix, and/or...

Job SummaryThe Regional Director of Account Management is a key leadership position responsible for driving business growth and customer satisfaction in the assigned region. This role requires a strategic thinker with exceptional leadership and communication skills to build and manage a high-performing team of Account Managers and Property Support...

About ControlUpControlUp is a leading Digital Experience Monitoring and Optimization platform that revolutionizes how IT administrators oversee their environments and resolve issues. Our suite of products empowers IT professionals to adopt a proactive approach and gain enhanced visibility into the digital experiences of their users. Many of our clients...

Job DescriptionJob DescriptionAbout Source Intelligence As product compliance and ESG regulations continue to expand worldwide, and consumers increasingly demand sustainable, eco-friendly products, companies struggle to collect, validate, and report supply chain data to meet due diligence and compliance obligations – particularly when sourcing materials...

Job OverviewSalary: $60-85k + bonusPosition: Account ManagerDepartment: Agent ServicesReports To: VP, Agent ServicesPosition SummaryThe Account Manager role is pivotal in fostering and sustaining enduring relationships with clients. Acting as the primary liaison between clients and FirstEnroll, LLC, this position is essential for ensuring client satisfaction...

Job OverviewCentralReach stands at the forefront of SaaS solutions tailored for autism and IDD care, supporting a vast network of over 150,000 users. Our mission is to empower therapy providers, educators, and employers by enhancing the delivery of Applied Behavior Analysis and related therapies through our innovative technology and industry expertise.We are...

Job DescriptionSalary: $60-85k + bonusPosition: Account ManagerDepartment: Agent ServicesReports To: VP, Agent ServicesOverview:The Account Manager role is a pivotal sales position focused on cultivating and sustaining enduring relationships with clients. This position acts as the primary liaison between the client and FirstEnroll, LLC, ensuring high levels...

We are RS Group. RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations. We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide. Our Vision is to be first...

Job OverviewSalary: $60-85k + bonusPosition: Account ManagerDepartment: Agent ServicesReports To: VP, Agent ServicesPosition SummaryThe Account Manager role is pivotal in fostering and sustaining enduring partnerships with clients. Acting as the primary liaison between clients and FirstEnroll, LLC, this position is essential for ensuring client satisfaction...

Position OverviewThe Junior Client Success Coordinator plays a vital role in managing the daily interactions and communications with existing clients as well as prospective customer leads. This position is integral to the Client Services division, requiring a comprehensive understanding of consumer engagement strategies and practices. The Coordinator will...

Position Overview: We are looking for a dedicated and experienced Customer Success Manager to enhance our operations at Beti. In this role, you will be pivotal in fostering and nurturing robust relationships with our construction clientele. Your main objective will be to comprehend their specific requirements, promote the utilization of our offerings, and...

Position Summary:As the Manager of the Customer Test Lab, you will play a fundamental role in driving strategic planning and collaboration with cross-functional teams. Your responsibilities encompass the meticulous execution of cross-functional and marketing tests to customer segments and the translation of invaluable customer feedback into actionable plans....

Position Summary:As the Manager of the Customer Test Lab, you will play a fundamental role in driving strategic planning and collaboration with cross-functional teams. Your responsibilities encompass the meticulous execution of cross-functional and marketing tests to customer segments and the translation of invaluable customer feedback into actionable plans....

Position Overview: We are in search of a dedicated and experienced Customer Success Manager to enhance our operations at Beti. In this role, you will focus on fostering and nurturing robust relationships with our construction clientele. Your main objective will be to comprehend their specific requirements, promote the utilization of our offerings, and...

Are you passionate about delivering exceptional customer service and driving business success? Do you thrive in a dynamic, fast-paced environment where your contributions are recognized and valued? Magnet Partners - Häagen-Dazs is seeking a dedicated and experienced General Manager to lead our team and elevate the guest experience. As a key member of our...

Position Overview: We are in search of a dedicated and proficient Customer Success Manager to enhance our operations at Beti. In this role, you will focus on cultivating and sustaining robust relationships with our clients in the construction sector. Your main objective will be to comprehend their specific requirements, promote the utilization of our...

Job SummaryWe are seeking an experienced Customer Engagement Manager to supervise and lead our team of contact center agents. The successful candidate will be responsible for managing day-to-day activities, motivating the team to achieve organizational goals, and assisting with developing and implementing timelines and plans to achieve targets.Key...

The RoleTimelyCare is on the lookout for a Senior Customer Success Manager to ensure the well-being of key accounts through effective relationship management with our clients.This position entails establishing and nurturing relationships for extensive, intricate telemedicine initiatives with minimal supervision, while also coordinating internal resources...

About the RoleThe Service Excellence Director will play a pivotal role in driving high levels of performance within the Customer Service Team. This individual will work closely with the team and supervisors to maintain exceptional standards.Key ResponsibilitiesLead a team of 20 Customer Service Representatives and Supervisors, fostering a culture of...

Career Success Coach Job OverviewIn the role of a Career Success Coach, you will play a pivotal part in delivering case management, training, and support services for individuals enrolled in our programs. Your responsibilities will include conducting regular check-ins with participants to evaluate their progress, provide necessary assistance, and inspire...