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Operations Officer, Variable Hours Officer
1 month ago
Job Type: Officer of Administration
Regular/Temporary: Temporary
End Date if Temporary: 6/1/2025
Hours Per Week: 20
Salary Range: $34.29 - $34.29
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
University Life was created to enhance the student experience for all students at Columbia University. Working in collaboration with students, faculty, and staff, University Life improves the student experience by strengthening resources, creating spaces for important conversations, creating a more inclusive campus and building community outside of the classroom.
Our efforts all connect to core values for the Columbia community:
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Inclusion and belonging
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Health and well-being
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Sexual Respect
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Community Citizenship
Who We Are: University Life is a central division focused on enhancing the student experience for all students across Columbia’s 17 schools and colleges. We serve as a student life hub for the University and are committed to promoting an inclusive campus culture where students can thrive in all dimensions of their lives.
University Life’s central office is situated within the wider ‘umbrella’ of the University Life division, which includes Student Life, Religious Life, Community Impact and the Center for Student Success and Intervention (formerly known as Student Conduct and Community Standards).
What We Do: We focus on connecting students to each other, to the broader University and surrounding community, and to opportunities beyond their schools.
How We Do It: Through our programs, services, and partnerships, we support students’ educational enrichment during their time at Columbia. We work to educate students about Columbia’s values and policies and share essential and timely information with students from the University.
The Opportunity:
Reporting to the Director, Events and Operations, the Operations Officer maintains the upkeep of St. Paul's Chapel and Earl Hall and supervises student staff who work in those buildings.
Responsibilities
Supervises and trains student associates and ensures that their shift responsibilities are completed on a daily basis.
In conjunction with the Operations Manager, supports the upkeep of St. Paul's Chapel and Earl Hall including, but not limited to: building walkthroughs, pointing out things that need to be fixed/addressed, etc.
Collects and processes daily shift reports from the student associates, escalating issues as appropriate.
Supports both departmental and student group programs and events as a building manager.
Attends and participates in weekly operations meetings, including event reviews.
Works closely with the Operations Manager to set operational and task-driven goals for student associates to meet each week and monitor their progress.
Completes half-hour rounds during shifts to ensure safety and facility issues are addressed in a timely manner.
Supports the daily opening and closing of the Earl Hall building and St. Paul’s Chapel.
Provides administrative support to the Operations Manager, senior managers, and the operations team as needed.
Ensures timely and accurate processing of student logs, complaints, facility issues, incident reports, etc., and escalates to Operations Manager’s attention.
Performs additional duties as assigned.
Minimum Qualifications
Bachelor’s degree and/or equivalent in experience.
Strong communication, interpersonal and organizational skills required.
Computer literacy including MS Office, and Google Suite required.
Must be able to manage multiple competing priorities and projects.
Ability to be steady and sensitive in highly emotional situations.
Must consistently exercise discretion and excellent judgment.
Must be able to work flexible hours. Evening, weekend, holiday and on-call hours may be required. While we aim to have a set schedule as often as possible, the nature of this position may require variable hours day-to-day or week-to-week.
Respect for services in houses of worship is essential.
Student candidates must be and remain in good academic and disciplinary standing with the University
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
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