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Product Knowledge Specialist

2 months ago

Manchester, United States Group 1 Auto Full time

Overview

CONSIDER YOUR CAREER WITH US No Experience Necessary Mercedes-Benz of Manchester

is part of fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a Qualified

MERCEDES-BENZ PRODUCT SPECIALIST

to join our Quality Dealership, representing the Quality Mercedes-Benz Brand. Our Product Knowledge Specialist will begin their career as an expert of the Mercedes-Benz Brand. By enthusiastically engaging with our clients at time of delivery, and during ownership, you will create a long lasting positive impression of the product and our dealership. Our PKS should be passionate about customer service, take pride in their work, an enjoy being part of a winning team that cares about their employees. We offer... A Great Working Environment Comprehensive Training, Support & Advancement Opportunities Pinnacle Awards Program Medical, Dental & Vision Insurance Life & Disability Insurance 401(k) with Company Match Employee Vehicle Purchase Program Employee Stock Purchase Plan Somethings to Know About the Position... Supports the Client Sales Advisor on Product Related Tasks and Activities. Fully Explains Vehicle Features, Application and Benefits based on Client’s needs Maintains Constant Communication with Designated Sales Personnel at the Dealership on Vehicle Delivery and any Shedule Changes. Schedules Appointments in a Timely Manner and Maintains Communication with Clients Regarding any Changes to Scheduled time. Acquires and Maintains total Product Knowledge on all Vehicles and Understands Competitors Vehicle Features, Benefits and Shortcomings. Achieves Client Satisfaction Objectives as Assigned by Management and Follows up with New Owners to Ensure Delivery Satisfaction. Demonstrates passion about the brand and products. Confident in Using New Media (tablets, social media, etc). Assist in Other Areas of the Sales Department and Performs other Administrative Duties, as Assigned. Position will require a Saturday Working Schedule You need… Professional Appearance Positive & Friendly Attitude Confidence in your Ability to be Successful Interpersonal Communication Skills Ability to Learn to Present Features and Technology Basic Computer Skills High School Diploma or Equivalent Must have a Valid Driver’s License Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment. Group 1 Automotive is an Equal Employment Opportunity Employer.

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