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Marketing and Communications Manager

2 months ago

Mt Laurel, United States Penn Foster Inc Full time

The MarCom Dept. at Association Headquarters is an in-house agency of cross-functional marketing subject matter experts in the areas of integrated strategy, digital, social and web, content and editorial, video production, and graphic design responsible for all clients and AH corporate work. The Marketing and Communications Project Manager performs a variety of tasks to provide administrative and operational support within the Marcom team. The Marketing and Communications Project Manager is responsible for administering the project management protocols and platform within established guidelines. The Marketing and Communications Project Manager is responsible for supporting projects and processes, as well as providing administrative support to the Marketing Account Managers, Account Executives, and/or other Director level or above positions.

ESSENTIAL DUTIES AND RESPONSIBILITIES Be a role model for Company values Liaison between internal and external contacts Implements the project management platform and standard operating procedures across the MarCom department clients and projects Ensure content generation best practices and AH Marcom standard operating procedures are utilized across all assigned publication projects Adhere to budget for assigned projects, and manage timelines and associated deliverables consistent with AH's documented processes and procedures. Communicate potential challenges and risks with urgency to management Actively seeks to identify and implement efficiencies in processes Performs Payment processing (bills and invoices, reimbursements) Performs data entry and maintenance for various databases

MEASUREMENT OF SUCCESS Positive feedback/scores from annual client partner surveys Successfully meets deadlines Results meet targeted client goals and KPIs Consistent implementation of AH's and MarCom's best practices Provides regular, accurate, and consistent project reports and supporting documentation Proactively alerts Supervisors to challenges or concerns related to the delivery of client service Proactively suggests solutions to challenges encountered Pays attention to detail related to the management of relevant projects, assignments, databases, QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Able to multi-task and meet deadlines Project management software experience Good written and verbal communication skills Attention to detail Able to travel a few times per year Maintain a professional manner and attitude Strong skills in organization, prioritization, and time management Good knowledge of office practices, administration, and customer service skills, and techniques Strong Microsoft Office software skills, particularly Word, Excel, and PowerPoint

EDUCATION/ EXPERIENCE/REQUIRED PROFICIENCIES Bachelor's degree preferred high school diploma and minimum two (2) years of project management administrative support experience required.

Vaccination Statement: In accordance with Association Headquarters' commitment to provide and maintain a workplace that is free of known and preventable hazards to safeguard the health of employees and their families, clients, and affiliates, all employees are required to receive the COVID-19 vaccination unless a reasonable accommodation is approved (i.e., serious health risks or sincere religious beliefs). Such accommodations will be granted where they do not cause AH undue hardship or pose a direct threat to the health and safety of others.

APPLICATION INSTRUCTIONS To be considered for this position, an online application must be submitted, along with an updated resume. All applicable fields on the application are required. AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue. For more information, visit

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. Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.

Benefits Benefits include, but are not limited to: Medical, Dental, and Vision Voluntary Life Insurance - Employee Paid AFLAC available Paid holidays and Paid Time Off (PTO) accrual 401k Basic life insurance, short-term and long-term disability Other Benefits of Working at AH: Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees Industry Leader - Most credentialed AMC and the first AMC to be Customer Service Certified by the Customer Service Institute of America Flex Schedules On-site fitness center, open 24/7 Gym reimbursement program Tuition reimbursement program Training and Development opportunities

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