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Palantir Subject Matter Expert

2 months ago

Lorton, United States Booz Allen Hamilton Full time

Palantir Subject Matter Expert

Apply

Key Role: Provide on-site support for the deployment, installation, configuration, and maintenance of a next generation Army intelligence and targeting system. Conduct system testing, troubleshooting, and repairs to ensure optimal performance and functionality. Collaborate with military personnel and other stakeholders to ensure seamless integration and operation of the system. Train end-users on system operation, maintenance, and troubleshooting procedures for both hardware and software components. Respond to and resolve technical issues and inquiries in a timely and efficient manner. Document and report all activities, issues, and resolutions using appropriate reporting tools and systems. Participate in system upgrades, enhancements, and modifications as required. Keep abreast of the latest developments, updates, and best practices related to Army intelligence systems and doctrine. Provide feedback and recommendations for system improvements and enhancements based on field experience and user feedback. Adhere to all safety protocols and security procedures in accordance with organizational and military guidelines. Maintain a high level of professionalism and represent the organization positively in all interactions with customers and stakeholders. Basic Qualifications: 4+ years of experience in field service support or a technical role Experience with Palantir Solutions, Gotham, Gaia, Apollo, and Chat Knowledge of computer systems, networks, and software applications Ability to travel and work on-site OCONUS in Stuttgart or Vicenza for the length of deployments, including 90+ days, or permanently Ability to work independently and as part of a team, while managing multiple tasks and priorities, and effectively interact with military personnel and end-users Ability to adapt to changing project requirements and operational needs Ability to work under pressure and in a fast-paced environment Secret clearance Bachelor's degree in a computer science or information technology field DOD 8140 IAT Level II certification, such as Security+ CE, and a computing environment certification, such as Linux+ Additional Qualifications: 4+ years of experience in field service support or a technical role in a defense or military environment preferred Experience with Army intelligence and targeting systems a plus Possession of excellent problem-solving and troubleshooting skills Possession of excellent verbal and written communication skills Possession of excellent time management skills Clearance:

Secret clearance is required. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. EEO Commitment We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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