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Registration and Meetings Associate

1 month ago


Chicago, United States Strategic Account Management Association Full time

Reports to Director of Finance, Meetings and Operations The Strategic Account Management Association (SAMA) is a non-profit, knowledge-based networking and educational organization dedicated to the principles and practices of B2B strategic, key and global account management, and the advancement of the SAM profession. The Registration and Meetings Associate will support SAMA in all aspects of event registration, customer service and daily office operations. They will interact professionally and cooperatively with other departments, staff members and with organizations and individuals outside of SAMA. Registration Responsibilities Manage registrant communication and registration processes as well as on-site event logistics for domestic and international events, including 2 flagship conferences, 10+ training meetings, Symposiums and webinars Serve as main point of contact for registrants, prepare meeting materials, manage registration desk at events and execute transactions in online payment gateway Manage event software, including data entry, event registration, reporting Collaborate with team in development and execution of yearly conference app Assist Marketing Manager in the creation of registration/attendee communication and website updates Office Administration Responsibilities Organize and coordinate administration duties and office procedures and serve as point of contact for outside vendors Upkeep and management of office equipment at offsite storage unit Assist with management of shipping and mailing logistics Perform clerical, financial/accounting and administrative tasks as needed Provide admin support as needed Key Traits and Competencies Bachelor’s degree required with at least 2-5 years’ experience in events/registration Excellent verbal and written communication skills, especially in relation to customer service, and strong time-management, attention-to-detail and organizational skills Proficiency in Microsoft Office with knowledge of other software, including event software and Salesforce CRM Other Requirements Ability to travel to Annual Conference and as needed throughout the year #J-18808-Ljbffr