Current jobs related to Guest Services Representative - Lancaster - The High Companies
-
Guest Services Representative
2 weeks ago
Lancaster, Pennsylvania, United States Eden Resort & Suites Full timeGuest Services Representative Job OverviewThe Guest Services Representatives play a crucial role in ensuring that our guests at Eden Resort & Suites receive exceptional service throughout their stay. This position is dedicated to fostering a welcoming atmosphere for visitors through superior interactions, concierge assistance, administrative tasks, and...
-
Guest Services Representative
2 weeks ago
Lancaster, Pennsylvania, United States Eden Resort & Suites Full timeGuest Services Representative Job OverviewThe Guest Services Representatives play a crucial role in ensuring exceptional customer satisfaction for our resort visitors. This position emphasizes creating a welcoming atmosphere for guests through outstanding interactions, concierge support, administrative tasks, and various assigned responsibilities.As the...
-
Guest Services Representative
2 weeks ago
Lancaster, Pennsylvania, United States Eden Resort & Suites Full timeGuest Services Representative Job OverviewThe Guest Services Representatives play a crucial role in ensuring exceptional customer satisfaction for our guests at Eden Resort & Suites. This position is centered around fostering a welcoming atmosphere through effective communication, concierge support, administrative tasks, and various other responsibilities.As...
-
Guest Services Representative
2 weeks ago
Lancaster, Pennsylvania, United States Eden Resort & Suites Full timeGuest Services Representative Job OverviewThe Guest Services Representatives play a crucial role in ensuring exceptional service for our guests at Eden Resort & Suites. This position emphasizes creating a welcoming atmosphere through effective communication, concierge assistance, administrative tasks, and other designated responsibilities.As the first point...
-
Guest Services Representative
17 hours ago
Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Lancaster General Health. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.Key ResponsibilitiesProvide a warm and welcoming environment for all guestsProactively approach...
-
Guest Services Representative
2 weeks ago
Lancaster, Pennsylvania, United States Eden Resort & Suites Full timeJob OverviewThe Guest Services Representative plays a vital role in ensuring that every visitor receives outstanding service during their stay. This position is dedicated to fostering a welcoming atmosphere for our guests through effective communication, proactive assistance, and administrative tasks as directed by management. You will be the first point of...
-
Guest Services Representative
2 weeks ago
Lancaster, Pennsylvania, United States Marriott Lancaster At Penn Square Full timeJob Overview:Are you seeking a dynamic and welcoming environment to enhance your career? Join our team at Marriott Lancaster at Penn Square, where we are currently looking for a Guest Services Representative to play a key role in ensuring our guests have a memorable experience. This position allows you to leave a lasting impression on our visitors.Key...
-
Guest Services Representative
1 month ago
Lancaster, United States Lancaster General Full timeSummary Job Description Job Title: Guest Service Representative Location: Lancaster, PA. 0.5 FTE, 20 hours per week. 3rd shift - 9 PM - 5:30 AM Weekend Rotation & Holiday (Every Other Weekend) Schedule is subject to change according to Guest Service Staffing needs. POSITION SUMMARY: Provide premier customer service greeting guests, giving appropriate...
-
Guest Services Representative
1 week ago
Lancaster, United States Penn Medicine Lancaster General Health Full timeSummaryJob Description Job Title: Guest Service Representative Location: Lancaster, PA. 0.5 FTE, 20 hours per week. 3rd shift - 9 PM - 5:30 AM Weekend Rotation & Holiday (Every Other Weekend) Schedule is subject to change according to Guest Service Staffing needs. POSITION SUMMARY: Provide premier customer service greeting guests, giving appropriate...
-
Guest Services Ambassador
3 days ago
Lancaster, Pennsylvania, United States Lancaster General Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Guest Services Representative at Lancaster General. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.Key ResponsibilitiesProactively approach guests to provide a...
-
Guest Service Provider
3 months ago
Lancaster, United States Golden Chick Full time**Job Description** **Job Title:** Guest Service Provider **Department:** Restaurant Operations **Reports To:** Shift Leaders, Assistant Managers and General Managers **FLSA Status:** Non-exempt **SUMMARY** This Golden Chick location is expanding and looking for an Guest Service Provider to join our team. We have values, vision, and a brand purpose for...
-
Nighttime Guest Services Coordinator
6 days ago
Lancaster, Pennsylvania, United States The High Companies Full timeHigh Hotels Ltd. is a prominent operator of select-service and extended stay accommodations across Pennsylvania and New Jersey. We are dedicated to upholding the highest standards in guest satisfaction and overall product excellence. As a Night Auditor with High Hotels Ltd., your role will involve effectively representing the hotel to guests by responding...
-
Guest Services Associate
2 months ago
Lancaster, United States DoubleTree Resort by Hilton Hotel Lancaster Full timeFull Time & Part Time position available!Essential Duties and Responsibilities include the following: Perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room block Answers inquiries pertaining to hotel services;...
-
Guest Services Associate
2 months ago
Lancaster, Pennsylvania, United States DoubleTree Resort by Hilton Hotel Lancaster Full timeFull Time & Part Time position availableEssential Duties and Responsibilities include the following: Perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room blockAnswers inquiries pertaining to hotel services;...
-
Guest Services Representative
4 weeks ago
Lancaster, United States Lancaster General Full timeSummary Job Description POSITION SUMMARY: Provide premier customer service greeting guests, giving appropriate information, direction or assistance according to hospital policies and procedures. These areas pledge to support and advance the Mission and the Vision of the department to deliver superior service through excellence in personal performance and...
-
Guest Services Representative
1 week ago
Lancaster, United States Penn Medicine Lancaster General Health Full timeSummaryJob Description POSITION SUMMARY: Provide premier customer service greeting guests, giving appropriate information, direction or assistance according to hospital policies and procedures. These areas pledge to support and advance the Mission and the Vision of the department to deliver superior service through excellence in personal performance and a...
-
Guest Services Coordinator
3 days ago
Lancaster, Pennsylvania, United States Marriott Lancaster At Penn Square Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Lancaster At Penn Square. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet and register guests in a...
-
Member Services Representative
3 months ago
Lancaster, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front...
-
Customer Service Representative
3 days ago
Lancaster, Ohio, United States Cherry Street Pub Full timeAbout the Role:We are seeking a skilled and customer-focused Host to join our team at Cherry Street Pub. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Greet guests and seat them at tables or in waiting areas, ensuring a seamless dining experience.Provide...
-
Food Service Representative
3 days ago
Lancaster, Pennsylvania, United States Sonic Drive-In Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Carhop at Sonic Drive-In. As a Carhop, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesDeliver Exceptional Customer Service: Greet and serve guests in a friendly...
Guest Services Representative
2 months ago
As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, and assisting guests during arrivals and departure. You will also be responsible for operating the switchboard and handling departmental accounting and financial transactions as they relate to this position.
This position will be located at the Residence Inn on Harrisburg Pike in Lancaster, PA.
We are seeking a Full-Time candidate with the availability to work either 7:00am - 3:00pm OR 3:00pm - 11:00pm on varying days, including weekends and holidays.
Weekends include a $2/hour shift premium
Starting Rate: $15.00/hour - $16.00/hour depending upon experience
Areas of responsibility for our Guest Services Representatives include:
- Responding to guest requests and inquiries.
- Taking, modifying, and canceling guest reservations.
- Communicating hotel facilities and services to all guests.
- Providing information on the local area and points of interest.
- Assisting guests with arrivals and departures.
- Answering front desk phone.
- Cash handling.
- Will cross-train in Bistro to provide coverage in that department as well.
- A high school diploma or general equivalent (GED) preferred.
- The ability to work in both a team environment and independently.
- Customer service experience.
- Strong math, reading, and communication skills.
- Availability to work weekends and holidays is required.
At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 80 years ago
High Hotels offers a comprehensive total compensation package including medical benefits, 401(k), vacation time and employee discounts (varies depending on employment status)
- Excellent benefits including medical, dental and vision available for full-time coworkers.
- Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
- 401(k) Retirement Plan with a company match.
- Bonus programs - for all housekeeping and front desk co-workers.
- Worldwide travel discounts.
- Fun working environment We feel that work should be fun and the management teams do all they can to promote a fun working environment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)