Guest Services Representative

4 days ago


Lancaster, Pennsylvania, United States Lancaster General Full time
Job Summary

We are seeking a highly skilled Guest Services Representative to join our team at Lancaster General Health. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.

Key Responsibilities
  • Provide a warm and welcoming environment for all guests
  • Proactively approach guests to offer assistance and answer questions
  • Communicate effectively with patients, families, and staff to ensure seamless care
  • Manage and maintain a clean and organized front desk area
  • Assist with training and development of new staff members
Requirements
  • High school diploma or equivalent required
  • 1 year of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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