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    6 days ago

    Cincinnati, Ohio, United States Human Resources Manager Full time

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  • Entry Level Inside Sales Representative

    3 weeks ago

    Cincinnati, United States Human Resources Manager Full time $50,000 - $70,000

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    Cincinnati, United States Service Experts Full time

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  • Service Manager

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    Cincinnati, United States Further Concepts Full time

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  • Service Manager

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    Cincinnati, United States Village Green Full time

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  • Service Manager

    2 months ago

    Cincinnati, United States Village Green Full time

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  • Garden Center Merchandiser

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    Cincinnati, United States National Garden Service Part time $16

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    4 weeks ago

    Cincinnati, United States Johnson Service Group Full time

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  • Vascular Services Representative

    19 hours ago

    Cincinnati, Ohio, United States Podiatry Service Company LLC Full time

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  • Vascular Services Representative

    19 hours ago

    Cincinnati, Ohio, United States Podiatry Service Company LLC Full time

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  • Service Manager

    3 months ago

    Cincinnati, United States Clean and Lube Full time

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    4 weeks ago

    Cincinnati, United States HHS Culinary and Nutrition Solutions, LLC Full time

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  • Patient Services Manager

    1 month ago

    Cincinnati, United States HHS Culinary and Nutrition Solutions, LLC Full time

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  • Patient Services Manager

    1 month ago

    Cincinnati, United States HHS Culinary and Nutrition Solutions, LLC Full time

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    2 days ago

    Cincinnati, United States JAGS Mechanical Full time $90,000 - $170,000

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    2 months ago

    Cincinnati, United States SPCA of Greater Cincinnati Full time

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  • Vascular Services Patient Advocate

    19 hours ago

    Cincinnati, Ohio, United States Podiatry Service Company LLC Full time

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  • Automotive Service Manager

    3 weeks ago

    Cincinnati, United States AAMCO Transmissions and Total Car Care Full time

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  • Tax Services Manager

    6 days ago

    Cincinnati, Ohio, United States BDO Full time

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  • Nursing Services Manager

    22 hours ago

    Cincinnati, Ohio, United States Carespring Full time

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Service Manager

2 months ago

Cincinnati, United States Emcor Inc Full time

Job Title: Service Manager The primary function of this role is to oversee all aspects of the Branch Service Department including service and small contract jobs. This position reports to the Branch Manager with a dotted line to the Vice President of the Service & Inspection Division. The Service Manager is responsible for directly supervising all branch service department office and field staff to include Administrative Assistants, Sales Representatives, and Technicians. The Service Manager must ensure that the company satisfies the customer's requirements so that the customer receives quality work and timely service during installation, repair, and maintenance of equipment. This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards management, sales, and customer service. It also requires travel to branch office locations, job sites, and customer facilities. Essential Duties / Responsibilities: Responsible for implementing programs designed to meet or exceed corporate objectives in the areas of revenue, sales, margin, and operating income. Responsible for managing the branch service operations according to an approved financial plan, which includes operating expenses, accounts receivable/collections, manpower, and inventory. Responsible for the identification, selection, and development of new and existing customer accounts. Responsible for establishing and maintaining effective communication with customers. Ensure contractual obligations are met and actively participate in quickly resolving customer problems. Plan a growth strategy and carry it out efficiently and effectively. Responsible for ensuring that all field work is completed on time, within budget, and in a manner that meets customer expectations. Responsible for setting fair and manageable assignments for assigned personnel. Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner. Organize and develop an effective team to efficiently deliver service and to grow the business. Responsible for finding quality individuals who possess the necessary skills, knowledge, and experience required for any open jobs. Identify areas where training and development will enhance the branches opportunity to meet current and future business needs. Periodically review subordinates performance, identify areas of improvement, and implement necessary development and training programs or other appropriate actions. Accountable for employee and office compliance with corporate safety programs. Identify safety hazards and issues and then notify the corporate safety office for recommendations and corrective actions. Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times. Quotes to the customers for service and any follow-up impairments. Grow service base by selling commercial service products & solutions to new and existing customers, including: repair service, modernization, and service agreements. Work with other branch personnel to ensure great customer service from the order to the delivery and beyond. Perform customer surveys as required/requested. Develop and maintain vendor relations. Obtain all licensing required to perform the job function, as applicable. Obtain manufacturers' certifications required to perform the job function, as applicable. Complete proper scheduling and execution of monthly calls as assigned by management. Execute all Company processes and complete all required paperwork accurately and in a timely manner. Continually enhance sales skills and product knowledge to promote a professional image in the field. Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects. Travel to customer and job sites as required. Qualifications: High school diploma or GED is required. 7+ years' experience in fire sprinkler work is required. 5+ years' experience in a management position is required. Previous sales experience is a plus. Working knowledge of NFPA 13 and 25 required. Knowledge of industry standard practices for service, inspections, and design is required. Valid driver's license and excellent driving record is required. Computer Skills: Significant experience with Microsoft Office (i.e., Word, Excel) applications required.

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