Supply Chain Service Center Representative

4 weeks ago

Columbus, United States ITS - Integrated Talent Strategies Full time
Integrated Talent Strategies (ITS) is seeking a Supply Chain Service Center Representative to work in the Columbus, OH area.  This position offers a variety of great benefits, including health insurance, 401(k), and paid time off.
 
JOB SUMMARY: Provides day-to-day support of procurement programs and basic Supply Chain, Procurement, and Fleet Operations (SCPFO) system administrative support.  Delivers procurement issue resolution services to Supply Chain operations staff, business partners and suppliers.
 
JOB RESPONSIBILITIES:
  • Provide Tier 1 support in the Issue Resolution group by receiving, documenting, and resolving inquiries, issues, and requests from direct access, by phone, and by e-mail.
  • Provide operational procurement services to business partners in the Tier 1 Transactions group.
  • Review purchase requests, determine proper method for fulfilling the request, and complete the purchasing activity for basic requests on behalf of business partners.
  • Refer complex issues to higher tier group members for assistance and/or resolution.
  • Support tracking and reporting of performance metrics, to deliver effective and efficient customer support.
  • Help maintain good relationships with business partners and suppliers through high-level customer services while supporting the category strategies established by Strategic Procurement.
  • Collaborate, as needed, with the Supply Chain center of excellence (COE), Strategic Procurement, and business partners on sourcing events, projects, and other initiatives to address recurring issues, improve efficiency, and improve satisfaction.
  
REQUIREMENTS:
  • Bachelor’s degree in business, accounting, finance, supply chain, or other related field OR 4 years of relevant procurement or service center experience.
  • Strong customer service skills.
  • Excellent written and verbal communication skills.
  • Strong problem solving and time management skills.
 
 About Integrated Talent Strategies (ITS)  
ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions.  Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.   
Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today.  Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades. 
Benefits include medical, dental, and vision insurance; 401(k) with a company match; paid holidays and vacations; tuition reimbursement.  To learn more, go to www.wehirepeople.com or click below to directly contact your recruiter.
 
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