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Senior UX/UI Designer

2 months ago

Asheville, United States DesignX Community Full time

Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us. Whether you are looking for a place from which to launch your career – or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health. The Opportunity Within Aeroflow, the Product Engineering team is composed of 50 team members including Software Engineers, Product Owners, Quality Testers, UX and UI experts. We focus on delivering high quality, best in class digital products and experiences to our patients and our internal colleagues. We support all of Aeroflow’s business units: Breast Pumps, Diabetes, Urology and Sleep. Your Primary Responsibilities We are currently seeking a Senior UX + UI Designer. As a Senior UX + UI Designer you will be expected to: Develop and implement the overall UX design strategy for Aeroflow’s digital products as aligned with business objectives. Influence the design direction of the organization through strong leadership, collaboration and communication skills with the ability to build consensus at all levels. Effectively lead design workshops and presentations to align stakeholders and executive leadership on UX strategy, design concepts, design rationale and partner with product team prioritize features based on business KPIs. Own, define and evolve our design tool suite, design versioning, design systems, and web style guides. Partner with Product, Engineering, Marketing, Business Unit Stakeholders, and UX Research to to champion user-centered design principles, define the design approach and needs based on feature KPIs, technical considerations, urgency, and functional requirements. Independently lead complex design projects from conception through launch by creating wireframes, interactive prototypes, information architecture and user journey flows adhering to product branding and technical requirements. Initiate, plan and review the product after the engineering implementation, proactively providing feedback and iterating with the engineering team for improvements. Initiate and plan UX research topics to answer pre and post launch design needs / questions and influence the UX research process by driving best practices. Analyze qualitative and quantitative data to inform design decisions and communicate findings to stakeholders. Apply findings and user-centered frameworks (e.g., Design Thinking, Lean UX) to inform design solutions. Provide guidance and mentorship to junior UX/UI team members, thought leadership to the entire engineering department and organization as a whole. Reports to Director of Product Delivery Skills for Success – (Must Have) Advanced prototyping expertise in Figma and experience with advanced prototyping tools (e.g., Principle, Framer, Protopie). SME on Figma trends, technologies and best practices. A deep understanding of design systems, component libraries, and pattern creation. Track record of improving overall product usability and driving positive business outcomes through design. Experience designing animated and interactive elements for web. Ability to partner with the Product Team to ‘fail fast’, prioritize portions of a feature and release designs iteratively. Mastery designing in a mobile-first environment. SME on UX and UI trends, technologies and best practices. SME on working within an A/B and User Testing environment. Familiarity with Jira, Slack, Google Suite and GA4. Ability to manage time and work efficiently and effectively to produce deliverables in a fast- paced, multi-project environment. Required Qualifications 6+ years experience as a UX designer for ecommerce Able to execute and return a short ‘take-home’ design challenge alongside a digital portfolio. 2+ Professional references Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies Compliance is a condition of employment and is considered an element of job performance You might also have Experience with user testing and observation tools: Maze, Noibu and Omniconvert Experience working within an Agile Methodology Familiarity with user-centered design frameworks (e.g., Design Thinking, Lean UX, Jobs-to-be-Done) Experience designing within the healthcare space. Experience designing for the Adobe Commerce platform. Experience designing for the Vue Storefront platform. What we look for We’re looking for a Senior UX + UI Designer to be a key leader to champion user-centered design principles, deliver subject matter expertise and drive towards best-in-class user experience for all of our digital products. This person will be a pivotal member of the team and change-agent to lead and our internal profit centers through identifying and designing both strategic and tactical consumer experience improvements – investments that we know will drive immediate and lasting positive change What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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