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Patient Service Representative
2 months ago
_ Grove Dental Associates - Downers Grove, IL _
Hours of Operation (Position works in practice)
Hours & Days vary
Working 5 days and getting 40 hours
"Some Saturdays" required - with day off during the week
No Sundays
Our _ Patient Service Center _ is expanding As a member of our team, you will
Receive/make a high volume of calls to schedule and assist patients for their next dental appointment
Create patient charts on the computer
Multitask when scheduling the patient with being able to review multiple applications at the same time on the computer
Ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
The Skills We're Looking for
As an ever-growing dental service organization, we are looking for team members with previous experience and impressive qualifications. These include
High School diploma or equivalent.
Minimum 2 years' experience in a customer service or call center environment.
The ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
Excellent interpersonal, communication, and telephone skills establishing positive relationships.
A stable employment history and history of consistent attendance.
Dependability, flexibility, and commitment to providing exceptional service for patients.
Equal Opportunity Employer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
Day shift
Work Location: In person
