Patient Service Representative

1 week ago


Downers Grove, Illinois, United States Advocate Aurora Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. You will also be responsible for managing patient records, scheduling appointments, and performing various administrative tasks.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Manage patient records, including updating demographic information and medical history
  • Schedule appointments and manage patient flow
  • Perform various administrative tasks, including data entry and filing
  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a healthcare setting preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of electronic medical records systems
What We Offer
  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A team-oriented culture that values collaboration and teamwork


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